Verizon keeps your personal data for as long as it decides is necessary for business purposes, legal compliance, or dispute resolution — with no specific time limits stated for most data types.
Verizon does not commit to deleting most personal data after a defined period, meaning your location history, call records, and usage data could be retained and used or disclosed long after you stop using those services.
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Compare across platforms →The absence of specific retention periods for most data categories means Verizon may retain sensitive data like location history and call records indefinitely, increasing exposure from data breaches and law enforcement requests.
1) REGULATORY FRAMEWORK: CPRA requires businesses to disclose retention periods or the criteria used to determine them (Cal. Civ. Code §1798.100(a)(3)). GDPR Art. 5(1)(e) requires data be kept no longer than necessary for the processing purpose (storage limitation principle). FCC CPNI rules do not specify retention periods but prohibit use of CPNI beyond permissible purposes. ECPA (18 U.S.C. § 2703) governs law enforcement access to retained communications records. 2)
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