What can I do about this clause?

{'method': 'WEB_FORM', 'recipient': 'https://www.verizon.com/about/privacy/full-privacy-policy', 'difficulty': 'MODERATE', 'action_type': 'DELETE_DATA', 'instructions': "Visit Verizon's Privacy Center at verizon.com/about/privacy, select 'California Privacy Rights,' and submit a verified request to access, delete, or correct your personal information. Verizon must respond within 45 days.", 'deadline_days': 45, 'deadline_hours': None}

Which regulatory agencies enforce this type of clause?

{'agency': 'State_AG', 'reason': 'The California Attorney General has enforcement authority under CCPA/CPRA for consumer privacy rights violations, alongside the California Privacy Protection Agency.', 'complaint_url': 'https://www.naag.org/find-my-ag/'}

What is the severity of this clause?

ConductAtlas classifies this CCPA/CPRA Consumer Rights clause as medium severity. Severity reflects the magnitude of rights affected, the breadth of users impacted, and the degree of discretion the platform retains.

CCPA/CPRA Consumer Rights — Verizon

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What it is

California residents have legally enforceable rights to access, delete, correct, and opt out of the sale of their personal information held by Verizon.

Consumer impact (what this means for users)

If you live in California, you can demand Verizon tell you exactly what data it holds about you, delete it, correct it, and stop selling or sharing it — and Verizon cannot penalize you for exercising any of these rights.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.

Delete Your Data
Within 45 days
Visit Verizon's Privacy Center at verizon.com/about/privacy, select 'California Privacy Rights,' and submit a verified request to access, delete, or correct your personal information. Verizon must respond within 45 days.

Cross-platform context

See how other platforms handle CCPA/CPRA Consumer Rights and similar clauses.

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Why it matters (compliance & risk perspective)

These rights are backed by California law and enforced by the California Privacy Protection Agency, giving California consumers meaningful legal recourse if Verizon fails to honor these requests.

View original clause language

If you are a California resident, you have the right to know what personal information we collect, use, disclose, and sell about you; the right to request we delete personal information we have about you; the right to opt out of the sale or sharing of your personal information; the right to correct inaccurate personal information; and the right not to be discriminated against for exercising your rights.

Institutional analysis (Compliance & legal intelligence)

1) REGULATORY FRAMEWORK: CCPA/CPRA (Cal. Civ. Code §1798.100–§1798.199.100) enforced by the California Privacy Protection Agency (CPPA) and California AG. Specific rights implicated include §1798.100 (right to know), §1798.105 (right to delete), §1798.106 (right to correct), §1798.120 (right to opt out of sale/sharing), and §1798.125 (non-discrimination). CPRA expanded the definition of 'sharing' to include cross-context behavioral advertising even absent monetary consideration. 2)

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Applicable agencies

State AG

The California Attorney General has enforcement authority under CCPA/CPRA for consumer privacy rights violations, alongside the California Privacy Protection Agency.
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Provision details

Document information

Document

Verizon Privacy Policy

Entity

Verizon

Document last updated

April 29, 2026

Tracking information

First tracked

April 28, 2026

Last verified

April 28, 2026

Record ID

CA-P-003772

Document ID

CA-D-00338

Evidence Provenance

Source URL

https://www.verizon.com/about/privacy/privacy-policy-summary

Wayback Machine

View archived versions →

SHA-256

5bf7b9af40b984230005e6865390db25b43d5b0f5129290d1f2fa00cda8104f1

Verified

✓ Snapshot stored ✓ Change verified

How to Cite

ConductAtlas Policy Archive
Entity: Verizon | Document: Verizon Privacy Policy | Record: CA-P-003772
Captured: 2026-04-28 05:59:09 UTC | SHA-256: 5bf7b9af40b98423…
URL: https://conductatlas.com/platform/verizon/verizon-privacy-policy/ccpacpra-consumer-rights/
Accessed: May 2, 2026

Classification

Severity

Medium

CCPA/CPRA Consumer Rights