Provision record
Unreal Engine · Epic Games Privacy Policy · View original document ↗

Parental Consent and Cabined Account Unlock Process

Medium severity High confidence Explicit document language Common · 296 of 352 platforms
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Document Record

What it is

When a child creates an Epic account, Epic emails the parent or guardian to let them review privacy practices and optionally consent to unlocking more features, but full access requires completing a verification process.

ⓘ

This analysis describes what Unreal Engine's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The consent flow gates significant features including voice chat and real money purchases behind parental approval, and the verification requirement is intended to ensure consent is obtained from an actual parent rather than the child providing a fake email.

Consumer impact (what this means for users)

Parents will receive an email when their child creates an Epic account, and must complete a verification process to consent to additional features; until they do, the child's account remains restricted with limited gameplay access and no real money purchases.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Parents can use the Parent Support Request Form at epicgames.com/help/contact-us-parent to review their child's account, manage parental consent settings, or request deletion of their child's personal data. You will need to complete Epic's parent verification process.

How other platforms handle this

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Glassdoor Medium

Cookies may also allow us and our service providers to collect data about your use of our services, including text you enter, screen recordings of your mouse movements, and other interactions as you browse and use our services, even if you don't have an account or Profile.

Instacart Medium

If other Instacart Services account owners invite you to place orders or request other services through their accounts, such as Family Accounts or Instacart Business Accounts, we collect information about your activities...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We collect a parent/guardian's email address from a child to send the parent/guardian an email notice that their child has created a Cabined Account. This notice also lets them review our privacy practices for non-Cabined Accounts, provide consent to a non-Cabined Account for their child to enable additional features, and set up parental controls. Please note that parents/guardians must complete our parent verification process to provide consent for a non-Cabined Account.

Excerpt from Unreal Engine's Epic Games Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: The parental notification and verifiable parental consent mechanism directly implicates COPPA (16 CFR 312.5), which requires operators to obtain verifiable parental consent before collecting personal information from children beyond what is necessary for …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
COPPA
United States Federal
Connecticut Data Privacy Act Amendments
US-CT
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Epic Games Privacy Policy
Entity
Unreal Engine
Document last updated
May 5, 2026
Tracking information
First tracked
May 9, 2026
Last verified
May 9, 2026
Record ID
CA-P-007194
Document ID
CA-D-00086
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6c9a1562e0e89a4ac5fd75fde762ccb9cff446945926d63aea566c2fd9cfb2e1
Analysis generated
May 9, 2026 15:56 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Unreal Engine
Document: Epic Games Privacy Policy
Record ID: CA-P-007194
Captured: 2026-05-09 15:56:42 UTC
SHA-256: 6c9a1562e0e89a4a…
URL: https://conductatlas.com/platform/unreal-engine/epic-games-privacy-policy/provision/CA-P-007194/parental-consent-and-cabined-account-unlock-process/
Accessed: Sept. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Unreal Engine's Parental Consent and Cabined Account Unlock Process clause do?

The consent flow gates significant features including voice chat and real money purchases behind parental approval, and the verification requirement is intended to ensure consent is obtained from an actual parent rather than the child providing a fake email.

How does this clause affect you?

Parents will receive an email when their child creates an Epic account, and must complete a verification process to consent to additional features; until they do, the child's account remains restricted with limited gameplay access and no real money purchases.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 296 platforms. See the full comparison.

Is ConductAtlas affiliated with Unreal Engine?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Unreal Engine.