9 Total
2 High severity
6 Medium severity
1 Low severity
Summary

This is Epic Games' global privacy policy covering all products including Fortnite, Unreal Engine, and the Epic Games Store, explaining what personal data Epic collects and how it is used. The most important thing for everyday users is that Epic collects a wide range of data automatically, including your IP address, device identifiers, gameplay behavior, and general location, and may share this data with third-party partners such as gaming console operators, analytics providers, and advertising companies. If you have children using Epic Services, you should review the Cabined Account and parental consent sections, and you can use the Parent Support Request Form at epicgames.com/help/contact-us-parent to review or delete your child's data.

Technical / Legal Breakdown

This is the Epic Games Privacy Policy, which governs the collection, use, retention, disclosure, and processing of personal information across all Epic Services, including Fortnite, Rocket League, Unreal Engine, the Epic Games Store, and affiliated products, with Epic Games, Inc. acting as data controller. The policy states that Epic collects information users provide directly (such as name, email, payment details, voice chat snippets, and biometric-adjacent facial images for MetaHuman), information collected automatically (IP address, device identifiers, gameplay telemetry, and location inferred from IP), and information received from third parties such as gaming consoles and linked social platforms. Notably, the policy authorizes collection of facial images for MetaHuman character generation, voice chat snippet retention and transmission to Epic upon policy violation reports, and persistent identifier collection from children in Cabined Accounts, including IP address, device IDs, and gaming platform account IDs, which engages age-gating frameworks globally; the policy asserts these identifiers are not used for other purposes via technical and organizational controls, though independent verification of that assertion is not possible from the document alone. The policy expressly engages GDPR, UK GDPR, CCPA/CPRA, COPPA, and associated frameworks, identifying lawful bases for EEA, UK, and Swiss users in each processing section, and provides region-specific rights disclosures for California residents, Brazilian users under LGPD, and Korean users under PIPA. Material compliance considerations include the adequacy of Cabined Account controls under COPPA and equivalent national laws, the scope of third-party data sharing with gaming console operators and advertising platforms, and the operational sufficiency of the 18-month inactivity deletion commitment introduced in April 2026.

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3 important changes detected

4 versions captured · Last updated: May 2026

What changed Unreal Engine updated its privacy policy contact information on May 1, 2026, replacing old email addresses with new ones across its contact details section. The main privacy contact email changed from privacy@support.epicgames.com to a new address, and data protection officer emails changed from dpo@support.epicgames.com to a new format. This is an administrative update that affects where users and regulators send privacy inquiries and exercise data rights.
Why this matters Unreal Engine replaced its privacy and data protection officer email addresses with new contact information across its privacy policy. This change affects how users exercise their data subject rights, including requests to access, correct, or delete personal data. You should note the new email addresses if you plan to contact Epic Games about your data or privacy concerns.
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What changed Epic Games updated its privacy policy on April 23, 2026 with clarifications focused on how it collects and uses data from children's accounts (called Cabined Accounts). The policy now specifies that persistent identifiers like IP addresses and device IDs are used for authentication, security, and service improvement, and adds language stating these identifiers are not repurposed for other uses. Language also shifted from 'child user' to 'child' throughout, and removed a previous statement about deleting personal information after inquiry resolution.
Why this matters The updated policy clarifies how Epic Games collects and uses persistent identifiers (IP addresses, device IDs, account IDs) for children's accounts. The revised language specifies that these identifiers are used for authentication, security, analytics, and service personalization, and adds an explicit statement that technical and organizational means are in place to ensure these identifiers are not repurposed for other uses. Parent email addresses are collected for notice and consent but are no longer stated to be automatically deleted after 14 days if the parent does not respond.
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April 19, 2026 low

Epic Games updated contact email addresses across its privacy policy, consolidating multiple department-specific addresses into centralized support emails. Previously, users had to email different addresses for privacy inquiries (privacy@epicgames.com), data …

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High — 2 provisions
Medium — 6 provisions
Low — 1 provision

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Mapped Governance Frameworks

CCPA/CPRA
California, USA
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COPPA
United States Federal
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Connecticut Data Privacy Act Amendments
US-CT
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ePrivacy Directive
European Union
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FTC Act Section 5
United States Federal
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GDPR
European Union
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Indiana Consumer Data Protection Act
US-IN
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Kentucky Consumer Data Protection Act
US-KY
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗
VPPA
United States Federal
View official text ↗
Archival ProvenanceSource & Archival Record
Last Captured May 1, 2026 15:53 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000086
Version ID CA-V-002072
SHA-256 7b6379aa109ecff327d3c8e5b73e1c45a484b6c5535ee53941a07c69ec0d6710
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

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