96 Total
25 High severity
58 Medium severity
13 Low severity

Key Facts

May Unreal Engine transfer user information to a buyer or successor?
Unreal Engine may transfer user information to a buyer or successor in the event of a sale, merger, or divestiture in which that information is among the assets transferred.
In what event may Unreal Engine transfer user information?
Unreal Engine may transfer user information to a buyer or successor in the event of a sale, merger, or divestiture in which that information is among the assets transferred.
What features are Cabined Accounts restricted from accessing?
Unreal Engine restricts Cabined Accounts from accessing features including voice chat and real money purchases.
Does Unreal Engine restrict Cabined Accounts from accessing voice chat?
Unreal Engine restricts Cabined Accounts from accessing features including voice chat and real money purchases.
Will Unreal Engine delete a California user's personal information upon request?
Unreal Engine will delete a California user's personal information upon request unless retention is necessary for operational or legal reasons, including to provide requested Epic Services, ensure security or integrity, or exercise legal rights.
Does Unreal Engine sell the personal data it collects?
Unreal Engine does not sell the personal data it collects or process it for targeted advertising.
Does Unreal Engine process personal data for targeted advertising?
Unreal Engine does not sell the personal data it collects or process it for targeted advertising.
Does Unreal Engine sell or share the personal information it collects?
Unreal Engine does not sell or share the personal information it collects, including for users it has actual knowledge are under 16.
Does Unreal Engine sell or share personal information for users it has actual knowledge are under 16?
Unreal Engine does not sell or share the personal information it collects, including for users it has actual knowledge are under 16.
When will Unreal Engine delete personal information associated with a child's account?
Starting in April 2026, Unreal Engine will delete personal information associated with a child's account if that account remains inactive for 18 months.
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Summary

This policy explains how Unreal Engine collects and handles your personal data — and importantly, it commits to never selling your data or using it for targeted ads. If you are a minor, your account has additional restrictions and protections, including limits on what data is collected and how long it is kept. Using Unreal Engine's services means your data may be processed in other countries, and if the company is sold, your information could transfer to the new owner.

Analysis

This privacy policy establishes the scope of personal data collection, use, sharing, and retention practices for Unreal Engine users, including specific protections for child and minor accounts. The document commits to not selling personal data or processing it for targeted advertising, and extends no-sale and no-share commitments explicitly to users known to be under 16. It authorizes cross-border data processing in any country where Unreal Engine operates, subject to applicable law, and establishes an automated deletion trigger for inactive child accounts beginning April 2026. Data use includes training machine learning systems for content moderation, and California users retain a qualified right to request deletion of their personal information.

What this means for you

Users can be confident that Unreal Engine does not sell their personal information and does not process it for targeted advertising. For child accounts, data collection is limited to what is needed to operate the account, and starting April 2026, personal information tied to a child's account inactive for 18 months will be automatically deleted. California users have the right to request deletion of their personal information, subject to exceptions for operational or legal necessity. Voice data may be transmitted to Epic if a policy violation is reported, so users should be aware that voice interactions can be reviewed in those circumstances.

Institutional Analysis
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Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.

1 important change detected

4 versions captured · Last updated: April 2026

What changed Epic Games updated contact email addresses across its privacy policy, consolidating multiple department-specific addresses into centralized support emails. Previously, users had to email different addresses for privacy inquiries (privacy@epicgames.com), data protection officers (dpo@epicgames.com), or subsidiary-specific contacts. Now, most requests route through privacy@support.epicgames.com or dpo@support.epicgames.com, with some subsidiary contacts using domain-specific addresses like privacy@harmonixmusic.com. This simplifies how users exercise data rights and contact the company about privacy practices.
Why this matters This change simplifies how users contact Epic Games to exercise data subject rights, request privacy information, or speak with data protection officers. Instead of remembering different email addresses for different subsidiaries and departments, users now have consistent central contact points (privacy@support.epicgames.com and dpo@support.epicgames.com) for most requests. If you need to exercise your data rights or ask questions about privacy practices, use the new consolidated email addresses listed in the policy.
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Complete Provision Index

Every distinct legal provision identified in this document. Featured provisions appear above with analysis.

96 provisions
12 featured
12 clause types
25 high severity
Privacy Rights 27 8 high
Show all 27 privacy rights provisions
Disclosure and Transparency Requirements 1 1 high
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Mapped Governance Frameworks

ePrivacy Directive
European Union
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Archival ProvenanceSource & Archival Record
Last Captured May 1, 2026 15:53 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000086
Version ID CA-V-002072
SHA-256 7b6379aa109ecff327d3c8e5b73e1c45a484b6c5535ee53941a07c69ec0d6710
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

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