This analysis describes what Twilio's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision establishes the operational basis for Twilio's use of tracking technologies across multiple digital properties and third-party websites, enabling data collection that supports the company's personalization and marketing functions.
The updated Privacy Notice now explicitly discloses that Twilio is subject to FTC investigatory and enforcement powers, clarifying the regulatory oversight applying to the company. The policy also establishes an opt-out right allowing users to prevent disclosure of their data to third parties (other than service providers) or use of data for purposes materially different from the original collection purpose. You can exercise this opt-out by contacting Twilio through the mechanisms described in the privacy notice.
View change record →The updated notice establishes more explicit disclosures of Twilio's Data Privacy Framework certifications and specifies the legal hierarchy governing data processing. Under the revised policy, the DPF Principles now take precedence if they conflict with other terms in the privacy notice. The updated language also clarifies your right to opt out of third-party disclosures (except to service providers acting on Twilio's behalf) and to opt out of uses that materially differ from original collection purposes. You can exercise these choices by contacting privacy@twilio.com.
View change record →The updated Privacy Notice now provides more detailed explanations of how Twilio collects and processes personal data, including explicit definitions of what constitutes personal data and descriptions of direct relationships (when you create an account or opt into communications) versus indirect relationships (when you are a customer of one of Twilio's customers). The revised language establishes that Twilio acts as a data controller and determines how and why personal data is processed, subject to applicable law. The notice states it aims to be transparent about data use and to explain how you can exercise your rights, but the change itself does not modify what data is collected, how it is used, or what rights or controls are available to you.
View change record →Users' browsing activities are subject to collection through multiple tracking mechanisms across Twilio-owned and third-party websites. The terms grant users the ability to manage cookie usage through browser settings or Twilio's cookie consent manager, establishing the mechanism through which users may exercise control.
How other platforms handle this
Cookies are small data files that are commonly stored on your device when you access websites and online services. The text in a cookie contains a string of numbers and letters that may uniquely identify a device and can contain other information as well. This allows the web server to recognize your...
We and our third-party partners may use cookies, web beacons, pixel tags, and other tracking technologies to collect information about your use of our website and apps, including your browsing activity, device type, IP address, and referring URLs. We use this information to personalize your experien...
We, or our service providers, and other companies we work with may deploy and use cookies, web beacons, local shared objects and other tracking technologies for the following purposes: fraud prevention and monitoring our advertising and marketing campaign performance. Some of these tracking tools ma...
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"We use cookies, web beacons, pixel tags, and other tracking technologies to collect information about your browsing activities on our websites and across other websites and online services. This information is used to provide you with a more personalized experience, deliver targeted advertisements, and analyze the effectiveness of our marketing campaigns. You can control the use of cookies through your browser settings or through our cookie consent manager.— Excerpt from Twilio's Twilio Privacy Notice
Netflix updated its Privacy Statement on April 18, 2026, disclosing voice recording collection and expanded household ad profiling for the first time.
Google's Privacy Policy covers Search, Gmail, YouTube, Maps, and every site running Google Analytics. Here is what it actually authorizes.
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The provision establishes the operational basis for Twilio's use of tracking technologies across multiple digital properties and third-party websites, enabling data collection that supports the company's personalization and marketing functions.
Users' browsing activities are subject to collection through multiple tracking mechanisms across Twilio-owned and third-party websites. The terms grant users the ability to manage cookie usage through browser settings or Twilio's cookie consent manager, establishing the mechanism through which users may exercise control.
ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.
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