This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy now explicitly authorizes Ticketmaster to collect biometric information in limited circumstances where necessary to provide services or required by law, with additional safeguards stated to apply. The policy also discloses that event photography and video recordings may be captured and used in marketing materials on websites, social media, and promotional channels. You can object to the use of your image by contacting Ticketmaster, and they state they will take reasonable steps to respect your request.
View change record →How other platforms handle this
If you have enabled a legally recognized browser-based opt out preference signal (such as Global Privacy Control) on your browser, we recognize such preference to the extent required by applicable law.
You have the right to access, correct, delete, or object to the processing of your personal data. You also have the right to data portability and to file complaints with the NPC.
if you have enabled a Global Privacy Control on your browser, our Websites are configured to recognize and respect those preferences with respect to Personal Information that falls under the CCPA/CPRA.
"if we detect that a browser is communicating a GPC signal, we will process that as a request to opt that browser and device out of 'sale' via cookies and tracking tools on our website.Excerpt from Ticketmaster's Privacy Policy
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The clause states: “if we detect that a browser is communicating a GPC signal, we will process that as a request to opt that browser and device out of 'sale' via cookies and tracking tools on our website.”
ConductAtlas has identified this type of provision across 276 platforms. See the full comparison.
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