This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy now explicitly authorizes Ticketmaster to collect biometric information in limited circumstances where necessary to provide services or required by law, with additional safeguards stated to apply. The policy also discloses that event photography and video recordings may be captured and used in marketing materials on websites, social media, and promotional channels. You can object to the use of your image by contacting Ticketmaster, and they state they will take reasonable steps to respect your request.
View change record →How other platforms handle this
If you are a user under the age of 18, California Business and Professions Code Section 22581 allows you to request and obtain removal of content or information you have publicly posted.
Right to Request Correction: The right to request correction of any inaccurate Personal Information we maintain about you
Right to Non-Discrimination. You have a right to not be discriminated against for exercising rights set out in the CCPA.
"We comply with California's Shine the Light law by providing a cost-free method to opt-out of the sharing of your personal data with third parties for the purposes of their direct marketing.Excerpt from Ticketmaster's Privacy Policy
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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The clause states: “We comply with California's Shine the Light law by providing a cost-free method to opt-out of the sharing of your personal data with third parties for the purposes of their direct marketing.”
ConductAtlas has identified this type of provision across 276 platforms. See the full comparison.
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