This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The absolute restriction on use or disclosure of sensitive personal information, subject only to two defined exceptions, limits Ticketmaster's ability to monetize or share that data for other purposes.
The updated policy establishes that Ticketmaster may collect biometric information in limited circumstances where necessary for service delivery or required by law, with additional safeguards and advance notice. The policy now discloses that event photography and video may be captured and used in marketing materials, with a stated right to object where Ticketmaster controls the filming. Communications may now occur through messaging services in addition to existing channels. These disclosures inform you of practices Ticketmaster may engage in, but operational impact depends on whether and how these practices are implemented in your jurisdiction or event context.
View change record →A user's sensitive personal information will not be used or disclosed by Ticketmaster for any purpose other than fulfilling the user's requested goods and services or purposes expressly permitted by law.
How other platforms handle this
we do not use or disclose sensitive personal information other than for business purposes for which you cannot opt out under the CCPA.
We use your Personal Information to (a) help maintain the security and integrity of the Services, (b) detect, prevent, investigate, and protect you, our business, our users, and others from fraud...
Find and prevent fraud; and Block and remove unsafe or fraudulent users from the Lyft Platform.
Monitoring
Ticketmaster has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.
"We will never use or disclose any sensitive personal information you give us except to provide you with the goods and services you have requested or for the limited purposes allowed under the law.— Excerpt from Ticketmaster's Ticketmaster Privacy Policy
We read the privacy policies and terms of service of 38 AI platforms. Here is what they say about training, retention, arbitration, and liability.
Compliance Governance Intelligence
Need to monitor specific governance provisions?
Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.
Built from archived source documents, structured governance mappings, and historical version tracking.
The absolute restriction on use or disclosure of sensitive personal information, subject only to two defined exceptions, limits Ticketmaster's ability to monetize or share that data for other purposes.
A user's sensitive personal information will not be used or disclosed by Ticketmaster for any purpose other than fulfilling the user's requested goods and services or purposes expressly permitted by law.
ConductAtlas has identified this type of provision across 279 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Ticketmaster.