“We will never use or disclose any sensitive personal information you give us except to provide you with the goods and services you have requested or for the limited purposes allowed under the law.”
This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The absolute restriction on use or disclosure of sensitive personal information, subject only to two defined exceptions, limits Ticketmaster's ability to monetize or share that data for other purposes.
The updated policy now explicitly authorizes Ticketmaster to collect biometric information in limited circumstances where necessary to provide services or required by law, with additional safeguards stated to apply. The policy also discloses that event photography and video recordings may be captured and used in marketing materials on websites, social media, and promotional channels. You can object to the use of your image by contacting Ticketmaster, and they state they will take reasonable steps to respect your request.
View change record →A user's sensitive personal information will not be used or disclosed by Ticketmaster for any purpose other than fulfilling the user's requested goods and services or purposes expressly permitted by law.
How other platforms handle this
We may use your personal information to: provide the Service; enable security features of the Service; establish and maintain your user profile on the Service; facilitate social features of the Service...
prevent and detect fraud against you and us
We use your information, including your Contact Data, Payment Data, Technical Data, Communication Data, Professional Data, and Training and Educational Data, depending on the services provided...
"We will never use or disclose any sensitive personal information you give us except to provide you with the goods and services you have requested or for the limited purposes allowed under the law.Excerpt from Ticketmaster's Privacy Policy
We read the privacy policies and terms of service of 38 AI platforms. Here is what they say about training, retention, arbitration, and liability.
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The absolute restriction on use or disclosure of sensitive personal information, subject only to two defined exceptions, limits Ticketmaster's ability to monetize or share that data for other purposes.
A user's sensitive personal information will not be used or disclosed by Ticketmaster for any purpose other than fulfilling the user's requested goods and services or purposes expressly permitted by law.
ConductAtlas has identified this type of provision across 272 platforms. See the full comparison.
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