This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy establishes that Ticketmaster may collect biometric information in limited circumstances where necessary for service delivery or required by law, with additional safeguards and advance notice. The policy now discloses that event photography and video may be captured and used in marketing materials, with a stated right to object where Ticketmaster controls the filming. Communications may now occur through messaging services in addition to existing channels. These disclosures inform you of practices Ticketmaster may engage in, but operational impact depends on whether and how these practices are implemented in your jurisdiction or event context.
View change record →How other platforms handle this
We use automated decision-making to help improve our products and services to you. For example, we may use automated technologies to send you job alert emails regarding roles that may be of interest to you based upon your search criteria...
Object to an automated decision-making (including profiling) in certain circumstances.
Request a review of decisions made solely based on automated processing of personal data.
"We don't typically carry out automated decision making but, if we do, we will make it clear where such decisions are being made.Excerpt from Ticketmaster's Privacy Policy
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The clause states: “We don't typically carry out automated decision making but, if we do, we will make it clear where such decisions are being made.”
ConductAtlas has identified this type of provision across 216 platforms. See the full comparison.
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