This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy now explicitly authorizes Ticketmaster to collect biometric information in limited circumstances where necessary to provide services or required by law, with additional safeguards stated to apply. The policy also discloses that event photography and video recordings may be captured and used in marketing materials on websites, social media, and promotional channels. You can object to the use of your image by contacting Ticketmaster, and they state they will take reasonable steps to respect your request.
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"To buy and access tickets, fans must first create a Ticketmaster account and provide personal information so that we can issue your digital tickets.Excerpt from Ticketmaster's Privacy Policy
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The clause states: “To buy and access tickets, fans must first create a Ticketmaster account and provide personal information so that we can issue your digital tickets.”
ConductAtlas has identified this type of provision across 257 platforms. See the full comparison.
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