This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy now explicitly authorizes Ticketmaster to collect biometric information in limited circumstances where necessary to provide services or required by law, with additional safeguards stated to apply. The policy also discloses that event photography and video recordings may be captured and used in marketing materials on websites, social media, and promotional channels. You can object to the use of your image by contacting Ticketmaster, and they state they will take reasonable steps to respect your request.
View change record →How other platforms handle this
We process your data for necessary purposes as described in the main Policy, and for secondary purposes. We use both human and automated means to process your data.
We may also process information we receive, including from our partners, during such events to understand whether you are interested in our products or services...
Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities
"To process your health information to meet your accessibility requirements, where specifically required, and explicit consent is provided.Excerpt from Ticketmaster's Privacy Policy
We read the privacy policies and terms of service of 38 AI platforms. Here is what they say about training, retention, arbitration, and liability.
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The clause states: “To process your health information to meet your accessibility requirements, where specifically required, and explicit consent is provided.”
ConductAtlas has identified this type of provision across 272 platforms. See the full comparison.
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