This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy establishes that Ticketmaster may collect biometric information in limited circumstances where necessary for service delivery or required by law, with additional safeguards and advance notice. The policy now discloses that event photography and video may be captured and used in marketing materials, with a stated right to object where Ticketmaster controls the filming. Communications may now occur through messaging services in addition to existing channels. These disclosures inform you of practices Ticketmaster may engage in, but operational impact depends on whether and how these practices are implemented in your jurisdiction or event context.
View change record →How other platforms handle this
Send You Promotional and Marketing Materials Consent (where required by law) Legitimate Interests when consent is not required by law (specifically our interests in marketing features and products that may interest you...)
In some cases we will seek your consent to send you marketing communications.
We may send you text messages (SMS/MMS) in connection with the ClickUp Service, including account verification, security alerts, and marketing or promotional communications where you have opted in to receive them.
"To contact you with information or offers regarding upcoming events, products or services via email, push and web notifications, SMS, messaging services or social media platforms.Excerpt from Ticketmaster's Privacy Policy
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The clause states: “To contact you with information or offers regarding upcoming events, products or services via email, push and web notifications, SMS, messaging services or social media platforms.”
ConductAtlas has identified this type of provision across 278 platforms. See the full comparison.
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