This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy establishes that Ticketmaster may collect biometric information in limited circumstances where necessary for service delivery or required by law, with additional safeguards and advance notice. The policy now discloses that event photography and video may be captured and used in marketing materials, with a stated right to object where Ticketmaster controls the filming. Communications may now occur through messaging services in addition to existing channels. These disclosures inform you of practices Ticketmaster may engage in, but operational impact depends on whether and how these practices are implemented in your jurisdiction or event context.
View change record →How other platforms handle this
We use your personal information to help monitor and maintain the security of the Services and our business operations. Additionally, we use your personal information to prevent and detect fraud, unauthorized activities and access...
Find and prevent fraud; and Block and remove unsafe or fraudulent users from the Lyft Platform.
Pursuing legitimate interests, such as research and development (including marketing research), network and information security, and fraud prevention
"We process submissions to limit fraudulent ticket purchases, to gauge demand, and ensure fans have equal opportunity to purchase tickets.Excerpt from Ticketmaster's Privacy Policy
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The clause states: “We process submissions to limit fraudulent ticket purchases, to gauge demand, and ensure fans have equal opportunity to purchase tickets.”
ConductAtlas has identified this type of provision across 278 platforms. See the full comparison.
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