Provision record
Ticketmaster · Ticketmaster Privacy Policy · View original document ↗

Geodemographic Data Collection and Use

Medium severity Common · 278 of 352 platforms
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Document Record

What it is

Ticketmaster collects or sources from third-party advertising and marketing partners demographic information such as your age range, gender, and interests to personalize its services, subject to your choices.

This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause establishes a data collection and sharing framework with third-party suppliers for purposes of service personalization. It clarifies that geodemographic profiling occurs through partner relationships rather than direct collection alone, and that user choice mechanisms apply to this practice.

Recent Activity

This document changed recently

Medium Jun 12, 2026

The updated policy establishes that Ticketmaster may collect biometric information in limited circumstances where necessary for service delivery or required by law, with additional safeguards and advance notice. The policy now discloses that event photography and video may be captured and used in marketing materials, with a stated right to object where Ticketmaster controls the filming. Communications may now occur through messaging services in addition to existing channels. These disclosures inform you of practices Ticketmaster may engage in, but operational impact depends on whether and how these practices are implemented in your jurisdiction or event context.

View change record →

Clause Stability Stable

0
Changes
5
Months Monitored
Apr 3, 2026
First Seen
Apr 17, 2026
Last Seen
This clause type exists across 3334 other provisions on other platforms.

Consumer impact (what this means for users)

Third-party data about your demographics and interests is combined with your Ticketmaster activity to build a richer profile used for marketing; you can opt out of this under the Your Rights and Choices section.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Visit the Ticketmaster privacy portal and navigate to the Your Rights and Choices section to opt out of geodemographic profiling and third-party data sourcing.

How other platforms handle this

MyFitnessPal Medium

We use your personal information to send you newsletters and other promotional communications, including information about MyFitnessPal's new offerings, features, offers, events, webinars, and other information.

ZipRecruiter Medium

We will only use your Personal Data to provide services directly to you...and/or to provide services to you on behalf of our clients...except as otherwise described in this Privacy Policy or with your consent.

Glassdoor Medium

We may use your personal data to conduct research...we conduct and publish research about the labor market, the economy, job opportunities, jobseeker and employee behaviors...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Subject to your choices, we collect or use suppliers such as advertising and marketing partners who collate geodemographic information including age range, gender, or information about events you like or products you buy which assists us in better personalizing our services to you.

Excerpt from Ticketmaster's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

Sourcing personal data from third-party data brokers for profiling purposes implicates CCPA's right to know about data sources and GDPR's transparency requirements under Article 14; data broker relationships should be documented and validated for adequate …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

CCPA/CPRA
California, USA
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union

Provision details

Document information
Document
Ticketmaster Privacy Policy
Entity
Ticketmaster
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001492
Document ID
CA-D-00284
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
1db4719df80217807def99a6c23631408d0d2e260b0c96e4f93d000551212e16
Analysis generated
March 20, 2026 03:51 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Ticketmaster
Document: Ticketmaster Privacy Policy
Record ID: CA-P-001492
Captured: 2026-03-20 03:51:27 UTC
SHA-256: 1db4719df8021780…
URL: https://conductatlas.com/platform/ticketmaster/ticketmaster-privacy-policy/provision/CA-P-001492/geodemographic-data-collection-and-use/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Ticketmaster's Geodemographic Data Collection and Use clause do?

The clause establishes a data collection and sharing framework with third-party suppliers for purposes of service personalization. It clarifies that geodemographic profiling occurs through partner relationships rather than direct collection alone, and that user choice mechanisms apply to this practice.

How does this clause affect you?

Third-party data about your demographics and interests is combined with your Ticketmaster activity to build a richer profile used for marketing; you can opt out of this under the Your Rights and Choices section.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 278 platforms. See the full comparison.

Is ConductAtlas affiliated with Ticketmaster?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Ticketmaster.