This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy now explicitly authorizes Ticketmaster to collect biometric information in limited circumstances where necessary to provide services or required by law, with additional safeguards stated to apply. The policy also discloses that event photography and video recordings may be captured and used in marketing materials on websites, social media, and promotional channels. You can object to the use of your image by contacting Ticketmaster, and they state they will take reasonable steps to respect your request.
View change record →How other platforms handle this
Right to Know: The right to request details about the Personal Information we collect, use, or disclose, as well as information about our data practices.
The right to request that we disclose to you the personal information we collect, use, or disclose about you, and information about our data practices.
The CCPA provides California residents specific rights to delete their personal data that we collected from them and retained, subject to certain exceptions (the "right to delete").
"The right to correct, amend or update information you have given us (where you have an account with us you can also do this by logging in and updating your information).Excerpt from Ticketmaster's Privacy Policy
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The clause states: “The right to correct, amend or update information you have given us (where you have an account with us you can also do this by logging in and updating your information).”
ConductAtlas has identified this type of provision across 276 platforms. See the full comparison.
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