8 Total
4 High severity
4 Medium severity
0 Low severity
Summary

This is TaskRabbit's global privacy policy explaining what personal data the company collects about clients and Taskers, including your name, payment details, government ID, background check results, location data, and device identifiers. The most important thing to know is that TaskRabbit shares your personal information with third parties for advertising purposes and may share it in connection with a merger or acquisition — and for US users outside California, this happens without an explicit opt-in requirement. If you are a California resident, you can opt out of the advertising-related sale of your data by clicking the 'Do Not Sell My Personal Information' link provided in the policy.

Technical Summary

This Global Privacy Policy (last updated July 14, 2024) governs the collection, use, retention, disclosure, and deletion of Personal Information by TaskRabbit, Inc. and affiliated entities (including Dolly, Inc.) across their US, EU, UK, and Canadian platforms, relying on contractual necessity, consent, legal obligation, and legitimate interests as legal bases under GDPR/UK GDPR. The most significant obligations include TaskRabbit's commitment to EU-US Data Privacy Framework (DPF) compliance for cross-border transfers, honoring CCPA opt-out rights for Californians regarding advertising-related data 'sales,' and processing background check data including criminal records for Tasker onboarding. Notably, the policy broadly asserts a right to share Personal Information with third parties 'in our sole discretion' where TaskRabbit believes there has been 'possible interference with the rights of users,' a formulation that grants the company wide unilateral disclosure authority beyond standard law enforcement cooperation clauses. The document engages GDPR (EU) 2016/679, UK GDPR, CCPA (Cal. Civ. Code §1798.100 et seq.), Canada's PIPEDA, and the EU-US DPF framework administered by the US Department of Commerce; material compliance considerations include the adequacy of legitimate interests balancing tests for location and device data processing, the sufficiency of DPF self-certification as a transfer mechanism post-Schrems II, and the breadth of 'advertising' as a disclosed third-party sharing purpose without explicit consent for non-EEA users.

Evidence Provenance
Captured May 1, 2026 06:08 UTC
Document ID CA-D-000144
Version ID CA-V-001109
Wayback Machine View archived versions →
SHA-256 fa0ad00998a5164057ac8058d04bd89def3acb36f270134d4b11acba89cdc5c8
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Cryptographically signed
Institutional Analysis

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Change Timeline
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Analyzed Changes

26 changes analyzed since monitoring began.

What changed TaskRabbit updated their TaskRabbit Privacy Policy on May 01, 2026. Change detected: 1 sentence(s) modified. Document contained 117 sentences after update.
Consumer impact TaskRabbit updated its privacy policy on May 1, 2026, but the only change was a user helpfulness vote counter updating from 228 out of 271 to 233 out of 280. This has no effect on your personal data, privacy rights, or how TaskRabbit uses your information. No action is needed in response to this change.
Why it matters This change has no material impact on consumers — it is purely a feedback vote counter update. No privacy rights, data practices, or user obligations were altered.
What changed TaskRabbit updated their TaskRabbit Privacy Policy on April 30, 2026. Change detected: 1 sentence(s) modified. Document contained 117 sentences after update.
Consumer impact TaskRabbit updated a user-feedback helpfulness statistic embedded in their Privacy Policy page, changing the count from 220 out of 261 to 228 out of 271 users finding a help article useful. This is a cosmetic, data-display update with no effect on how your personal data is collected, stored, or shared. No action is needed in response to this change.
Why it matters This change has no practical significance for consumers — it is a routine update to a help-article feedback counter. No data rights, privacy terms, or consumer protections were altered.
What changed TaskRabbit updated their TaskRabbit Privacy Policy on April 29, 2026. Change detected: 1 sentence(s) modified. Document contained 117 sentences after update.
Consumer impact TaskRabbit's Privacy Policy was updated on April 29, 2026, but the only change is a helpfulness vote counter on a help article increasing from 213 out of 251 to 220 out of 261 users. This reflects additional user engagement with that article and has no effect on your personal data, rights, or how TaskRabbit handles your information. No action is required.
Why it matters This change has no material impact on any user — it is purely a vote counter update. No rights, data practices, or policy terms were altered.
What changed TaskRabbit updated their TaskRabbit Privacy Policy on April 28, 2026. Change detected: 1 sentence(s) modified. Document contained 117 sentences after update.
Consumer impact TaskRabbit updated a helpfulness vote counter displayed on their privacy policy page — this is purely a cosmetic/statistical update and does not change any policy terms, data practices, or consumer rights. No personal data handling, retention, or sharing practices were modified. No action is required from consumers.
Why it matters This change does not matter in a substantive sense — it is a live vote counter update and reflects no change to how TaskRabbit handles user data. Consumers have no reason to take action.
What changed TaskRabbit updated their TaskRabbit Privacy Policy on April 25, 2026. Change detected: 1 sentence(s) modified. Document contained 117 sentences after update.
Consumer impact TaskRabbit updated a helpfulness rating count embedded in their privacy policy page, reflecting more users rating the document helpful. This change has no effect on your personal data, privacy rights, or how TaskRabbit handles your information. No action is needed in response to this update.
Why it matters This change has no impact on user privacy rights or data handling practices. It is purely a cosmetic update to a feedback counter embedded in the policy page.
What changed TaskRabbit updated their TaskRabbit Privacy Policy on April 24, 2026. Change detected: 2 sentence(s) modified. Document contained 117 sentences after update.
Consumer impact This update to TaskRabbit's privacy policy on April 24, 2026 involves only a change in the helpfulness vote tally displayed on the page and a reordering of related article links. Neither change affects how your personal data is collected, stored, or shared. No action is needed in response to this change.
Why it matters This change has no meaningful impact on users — it reflects updated helpfulness votes and a navigation reorder. No data rights or privacy practices were altered.
What changed TaskRabbit updated their TaskRabbit Privacy Policy on April 23, 2026. Change detected: 1 sentence(s) modified. Document contained 117 sentences after update.
Consumer impact TaskRabbit made a minor update to their privacy policy page on April 23, 2026, reflecting an updated helpfulness vote count on a support article. This change has no effect on how your data is collected, used, or shared. There is no action required in response to this change.
Why it matters This change has no material impact on consumers — it is purely a cosmetic counter update. No privacy terms, data rights, or consumer protections were altered.
What changed TaskRabbit updated their TaskRabbit Privacy Policy on April 22, 2026. Change detected: 2 sentence(s) modified. Document contained 117 sentences after update.
Consumer impact TaskRabbit made two cosmetic changes to its privacy policy on April 22, 2026: a support article helpfulness counter was updated and some navigation links were reordered. Neither change affects your personal data, privacy rights, or any terms of service. No action is required on your part.
Why it matters This change has no meaningful impact on users — it is purely cosmetic. Your data rights and privacy protections under TaskRabbit's policy remain unchanged.
What changed TaskRabbit updated their TaskRabbit Privacy Policy on April 21, 2026. Change detected: 3 sentence(s) modified. Document contained 117 sentences after update.
Consumer impact TaskRabbit updated the last-modified date on its Global Privacy Policy and made minor adjustments to navigation link ordering and helpfulness vote tallies. None of these changes alter how your personal data is collected, used, or shared. There is no action required from consumers as a result of this update.
Why it matters While the policy version date has advanced by nearly two years, no substantive changes to data collection, use, or consumer rights were detected. Users can continue operating under the same privacy expectations as before.
What changed TaskRabbit updated their TaskRabbit Privacy Policy on April 18, 2026. Change detected: 1 sentence(s) modified. Document contained 117 sentences after update.
Consumer impact TaskRabbit's privacy policy was updated on April 18, 2026, but the only change was a cosmetic update to a helpfulness feedback counter on the policy page. The counter now reads 127 out of 149 found the policy helpful, compared to 122 out of 144 previously. This change has no effect on how your data is collected, used, or protected.
Why it matters This change does not materially affect any user. It is a routine cosmetic update to a feedback widget and carries no implications for data rights or privacy practices.
What changed TaskRabbit updated their TaskRabbit Privacy Policy on April 17, 2026. Change detected: 1 sentence(s) modified. Document contained 117 sentences after update.
Consumer impact TaskRabbit updated a user-feedback vote count on a page of their Privacy Policy, reflecting that more people found the content helpful. This change does not affect your personal data, privacy rights, or how TaskRabbit collects or uses your information. No action is needed in response to this update.
Why it matters This change is purely cosmetic and reflects updated user feedback metrics, not any change to TaskRabbit's data practices or consumer rights. No action or concern is warranted.
What changed TaskRabbit updated their TaskRabbit Privacy Policy on April 16, 2026. Change detected: 1 sentence(s) modified. Document contained 117 sentences after update.
Consumer impact TaskRabbit updated the helpfulness vote tally on their Privacy Policy page from '97 out of 112' to '114 out of 136.' This reflects more users rating the document as helpful over time and has no effect on your personal data, privacy rights, or how TaskRabbit uses your information. No action is needed in response to this change.
Why it matters This change has no material impact on any user — it is purely a numerical counter update. It is included here only for completeness of change tracking.
What changed TaskRabbit updated their TaskRabbit Privacy Policy on April 14, 2026. Change detected: 1 sentence(s) modified. Document contained 117 sentences after update.
Consumer impact TaskRabbit updated a helpfulness vote counter within their privacy policy document from '68 out of 76' to '97 out of 112.' This is a cosmetic change to a feedback metric and does not affect how your data is collected, used, or shared. There is no action required in response to this change.
Why it matters This change does not matter in any meaningful way to consumers — it is a routine update to a vote counter embedded in a help article. No privacy rights, data practices, or consumer protections were altered.
What changed TaskRabbit updated their TaskRabbit Privacy Policy on April 11, 2026. Change detected: 1 sentence(s) modified. Document contained 117 sentences after update.
Consumer impact TaskRabbit updated a user feedback counter within their privacy policy document, reflecting more people voting a help article as useful. This is a cosmetic, non-substantive change with no effect on consumer data rights, privacy practices, or any legal terms.
Why it matters This change does not matter to consumers in any practical sense — it is purely a cosmetic update to a vote counter. No privacy rights, data practices, or legal terms were altered.
What changed TaskRabbit updated their TaskRabbit Privacy Policy on April 10, 2026. Change detected: 1 sentence(s) modified. Document contained 117 sentences after update.
Consumer impact TaskRabbit's Privacy Policy was updated on April 10, 2026, but the only change was a helpfulness vote counter going from '56 out of 63' to '61 out of 68.' This reflects more users rating the help article positively and has no effect on your personal data, privacy rights, or any terms of service. No action is needed.
Why it matters This change has no impact on users' privacy rights or data. It is a routine UI metric update and consumers do not need to take any action.
What changed TaskRabbit updated their TaskRabbit Privacy Policy on April 09, 2026. Change detected: 1 sentence(s) modified. Document contained 117 sentences after update.
Consumer impact The detected change in TaskRabbit's privacy policy is limited to an update in a user helpfulness rating count on a support article, moving from '38 out of 45' to '56 out of 63.' No actual policy terms, data practices, consumer rights, or obligations were modified. This change has no practical impact on how TaskRabbit collects, uses, or shares your data.
Why it matters This change does not materially affect any users. It is a minor numeric update to a support article feedback counter embedded in the policy document.
What changed TaskRabbit updated their TaskRabbit Privacy Policy on April 08, 2026. Change detected: 2 sentence(s) modified. Document contained 117 sentences after update.
Consumer impact TaskRabbit updated two minor elements of their Privacy Policy: a user helpfulness rating count and the ordering of a navigation list of supplemental legal documents. These changes do not affect how your data is collected, used, or shared, and do not alter any of your rights as a user.
Why it matters This change has no material impact on users — it is a housekeeping update to a vote counter and a document navigation list. No rights, data practices, or obligations were changed.
What changed TaskRabbit updated their TaskRabbit Privacy Policy on April 07, 2026. Change detected: 2 sentence(s) modified. Document contained 117 sentences after update.
Consumer impact The changes detected in TaskRabbit's Privacy Policy on April 7, 2026 are cosmetic in nature — a helpfulness vote count updated and navigation links were reordered. Neither change affects how TaskRabbit collects, uses, or shares your personal data. No action is required from consumers.
Why it matters This change has no material impact on users — it reflects only cosmetic updates to a vote counter and link order. No rights, data practices, or legal terms were altered.
What changed TaskRabbit updated their TaskRabbit Privacy Policy on April 03, 2026. Change detected: 1 sentence(s) removed, 2 sentence(s) modified. Document contained 117 sentences after update.
Consumer impact TaskRabbit made minor formatting and navigation updates to their privacy policy help page on April 3, 2026, reorganizing how related articles are listed and updating a helpfulness vote count. These changes do not affect how your personal data is collected, used, or shared. No action is needed in response to this update.
Why it matters This change has no material impact on users — it is a cosmetic update to help center navigation and vote counts. No privacy rights, data handling practices, or user obligations were altered.
What changed TaskRabbit updated their TaskRabbit Privacy Policy on April 02, 2026. Change detected: 3 sentence(s) modified. Document contained 118 sentences after update.
Consumer impact TaskRabbit reorganized the related articles navigation links within their Privacy Policy on April 2, 2026, moving 'Setting Up Your Direct Deposit' and 'The Taskrabbit Happiness Pledge' to different positions and removing a duplicate section label. This is a cosmetic/structural change and does not affect how your personal data is collected, used, or shared. No action is needed in response to this change.
Why it matters This change does not affect consumer data rights or privacy practices in any way. It is a minor structural update to document navigation with no material implications for users.
What changed TaskRabbit updated their TaskRabbit Privacy Policy on April 01, 2026. Change detected: 2 sentence(s) added, 2 sentence(s) modified. Document contained 118 sentences after update.
Consumer impact This change only affects the navigation links and helpfulness ratings displayed on the TaskRabbit Privacy Policy help page. The actual content of the privacy policy — including how your data is collected, used, or shared — was not changed. No action is needed in response to this update.
Why it matters This change does not materially affect users — it is limited to help page navigation and a vote counter. No privacy rights or data terms were altered.
What changed TaskRabbit updated their TaskRabbit Privacy Policy on March 31, 2026. Change detected: 3 sentence(s) removed, 3 sentence(s) modified. Document contained 116 sentences after update.
Consumer impact The data controller listed in TaskRabbit's privacy policy now reads 'TaskTabbit, Inc.' instead of 'TaskRabbit, Inc.,' which appears to be a typographical error. This matters because the data controller is the legal entity responsible for your personal data, and an incorrect name could complicate exercising your privacy rights, such as submitting data access or deletion requests. You can contact TaskRabbit directly to confirm the correct legal entity responsible for your personal data if you plan to submit a rights request.
Why it matters The data controller is the legal entity responsible for your personal data and the entity you must contact to exercise rights like data access or deletion. An incorrectly named data controller in a privacy policy undermines the legal clarity of who is accountable for your information.
What changed TaskRabbit updated their TaskRabbit Privacy Policy on March 30, 2026. Change detected: 1 sentence(s) modified. Document contained 119 sentences after update.
Consumer impact TaskRabbit's privacy policy was updated on March 30, 2026, but the only change was an update to the helpfulness vote counter displayed at the bottom of the document. No actual policy terms, consumer rights, or data handling practices were modified. This change has no impact on users' data, privacy rights, or any other consumer protections.
Why it matters This change does not matter in any substantive way — it is a vote counter update, not a policy change. No user rights, data practices, or terms were altered.
What changed TaskRabbit updated their TaskRabbit Privacy Policy on March 27, 2026. Change detected: 1 sentence(s) modified. Document contained 119 sentences after update.
Consumer impact TaskRabbit updated a helpfulness vote counter embedded in their privacy policy page from 5,783 out of 7,020 to 5,812 out of 7,056. This reflects more users rating a help article and has no effect on your data rights, privacy protections, or any policy terms. No action is needed in response to this change.
Why it matters This change has no material impact on any user — it is purely a statistical counter update. No privacy rights, data practices, or policy terms were altered.
What changed TaskRabbit updated their TaskRabbit Privacy Policy on March 24, 2026. Change detected: 1 sentence(s) modified. Document contained 119 sentences after update.
Consumer impact TaskRabbit updated a helpfulness vote counter in their privacy policy from 5,779 out of 7,016 to 5,783 out of 7,020 on March 24, 2026. This reflects user feedback statistics and has no effect on how your data is collected, used, or protected. No action is required in response to this change.
Why it matters This change is purely cosmetic and updates only a helpfulness vote counter embedded in the privacy policy. It has no impact on consumer rights, data handling, or any policy terms.
What changed TaskRabbit updated their TaskRabbit Privacy Policy on March 23, 2026. Change detected: 1 sentence(s) modified. Document contained 119 sentences after update.
Consumer impact TaskRabbit updated a feedback counter in their privacy policy page showing how many users found the document helpful. This change reflects additional user votes being tallied and has no effect on your personal data, privacy rights, or how TaskRabbit processes your information. No action is needed in response to this update.
Why it matters This change has no material impact on users — it is purely a vote counter update. No data rights, privacy protections, or policy terms were altered.

Recent Clause-Level Changes May 1, 2026

8 provisions unchanged.

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High Severity — 4 provisions
Medium Severity — 4 provisions

Cross-platform context

See how other platforms handle Background Check and Criminal Record Data Collection and similar clauses.

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Applicable Regulations

CCPA/CPRA
California, USA
CFAA
United States Federal
CAN-SPAM
United States Federal
GDPR
European Union