The agreement states that Taskrabbit assumes no responsibility or liability for the quality, legality, timing, or outcome of tasks, and that the formation of a Service Agreement between Client and Tasker creates no liability for Taskrabbit. Users acknowledge Taskrabbit does not supervise, direct, or control Tasker work.
This analysis describes what TaskRabbit's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes a broad disclaimer of Taskrabbit's operational involvement in and liability for task outcomes, reinforcing the platform's characterization of itself as a marketplace intermediary rather than a service provider. The breadth of this disclaimer may be subject to scrutiny under applicable consumer protection and employment classification law in various jurisdictions.
Interpretive note: The enforceability of the broad liability disclaimer may be constrained by applicable consumer protection and worker classification law in California, the UK, and EU member states; the simultaneous use of quality-signaling labels and disclaimer of endorsement creates interpretive tension that may be evaluated differently by different regulators.
Under this clause, Clients and Taskers acknowledge that Taskrabbit assumes no responsibility for task quality, safety, legality, or outcomes arising from the Client-Tasker relationship. Users bear responsibility for evaluating Tasker qualifications, task safety, and compliance with applicable law without recourse to Taskrabbit for losses arising from those matters.
How other platforms handle this
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"Users hereby acknowledge and agree that (a) Taskrabbit does not (i) perform Tasks nor employ individuals to perform Tasks, (ii) supervise, scope, direct, control or monitor Taskers' work (including that Taskrabbit does not set Taskers' work locations, work hours, or terms of work), nor provide tools or supplies to, or pay any expenses of, Taskers, or (iii) have any control over the quality, timing, legality, failure to provide, or any other aspect whatsoever of Tasks or Users (or the acts or omissions thereof), nor of the integrity, responsibility, competence, qualifications, communications, or the ratings or reviews provided by Users with respect to each other; and (b) the formation of a Service Agreement will not, under any circumstances, create any responsibility or liability for Taskrabbit, nor any employment or other relationship between Taskrabbit and the Users or between the Client and the Tasker.Excerpt from TaskRabbit's Terms of Service
(1) REGULATORY LANDSCAPE: This provision engages employment classification law in the US (including California's AB5), UK employment law, and EU platform worker regulations, as it asserts the independent contractor status of Taskers.
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This provision establishes a broad disclaimer of Taskrabbit's operational involvement in and liability for task outcomes, reinforcing the platform's characterization of itself as a marketplace intermediary rather than a service provider. The breadth of this disclaimer may be subject to scrutiny under applicable consumer protection and employment classification law in various jurisdictions.
Under this clause, Clients and Taskers acknowledge that Taskrabbit assumes no responsibility for task quality, safety, legality, or outcomes arising from the Client-Tasker relationship. Users bear responsibility for evaluating Tasker qualifications, task safety, and compliance with applicable law without recourse to Taskrabbit for losses arising from those matters.
ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.
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