8 Total
2 High severity
6 Medium severity
0 Low severity
Summary

This is TaskRabbit's Global Privacy Policy covering how the company and its subsidiary Dolly collect, use, share, and store personal information across their platforms in the US, UK, EU, Canada, and other markets. The policy authorizes collection of government-issued ID documents, social security and tax ID numbers, background check results including criminal violation data, device identifiers, precise location data, and advertisement interaction history, and permits sharing this information with advertising, analytics, fraud prevention, and marketing service providers as well as third parties for advertising purposes. California residents have an opt-out right for data sharing that may qualify as a CCPA sale, and all users can request deletion or correction of their personal information by emailing privacy@taskrabbit.com.

Technical / Legal Breakdown

This Global Privacy Policy, last updated April 17, 2026, governs the collection, use, retention, disclosure, and deletion of Personal Information by TaskRabbit, Inc., TaskRabbit Limited, TaskRabbit GmbH, TaskRabbit Poland Sp. z o.o., TaskRabbit Canada Operations, Inc., and Dolly, Inc. across their websites and mobile applications, with stated legal bases varying by jurisdiction including contractual necessity, consent, legal obligation, and legitimate interests under GDPR and UK GDPR. The policy authorizes collection of contact information, billing details, government-issued identity documents, background check results including criminal violation data, device identifiers, IP addresses, latitude/longitude location data, and service use data including advertisement interaction history; the terms also authorize sharing with advertising and analytics service providers and disclose that data may be shared with third parties for advertising purposes. The policy's disclosure that Personal Information may be shared for advertising purposes is qualified by a CCPA opt-out mechanism, though the document states Taskrabbit does not 'generally sell information as the term sell is traditionally understood,' creating potential ambiguity regarding the scope of CCPA sale and sharing obligations; the policy also reserves discretion to disclose Personal Information in its 'sole discretion' where injury or interference with rights is believed to have occurred, language that is notably broad and may be subject to regulatory scrutiny under applicable privacy frameworks. The document engages GDPR and UK GDPR for EEA, Swiss, and UK residents, CCPA for California residents, and Canadian privacy law for Canadian users, with jurisdiction-specific provisions addressing legal bases, data subject rights, and cross-border data transfer acknowledgment; compliance teams should note that the document names TaskRabbit, Inc. as the data controller for all EEA, Swiss, and UK users, which may require evaluation of adequacy mechanisms for transatlantic data transfers and local representative obligations.

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33 important changes detected

70 versions captured · Last updated: May 2026

What changed TaskRabbit updated the helpfulness feedback counter on their privacy policy from 270 out of 322 responses to 294 out of 350 responses on May 9, 2026. This change reflects updated user feedback metrics on the policy document itself, not a change to the actual privacy terms or practices. The updated metric shows that more users have found the privacy policy helpful overall.
Why this matters This change updates the feedback metrics displayed on the TaskRabbit privacy policy page itself. It does not alter any privacy terms, data practices, or consumer rights. The updated numbers indicate that 294 out of 350 users who engaged with the policy found it helpful, compared to the previous 270 out of 322. This is an informational metric update with no impact on what information TaskRabbit collects, how it uses data, or what consumers can do to protect themselves.
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What changed TaskRabbit updated the helpfulness metric displayed at the bottom of their privacy policy on May 6, 2026. The 'Yes/No' feedback counter increased from '265 out of 316' to '270 out of 322 found this helpful,' indicating more users rated the policy as helpful as the sample size grew. This is a routine update to user feedback data and does not change any privacy terms, rights, or practices.
Why this matters This change does not affect privacy rights, data handling, or terms of service. The update reflects only a change to the helpfulness feedback counter displayed on the policy page, which moved from 265 out of 316 helpful votes to 270 out of 322. No material operational, legal, or practical impact on consumers results from this update.
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May 6, 2026 low

TaskRabbit's privacy policy was updated on May 6, 2026, but the only detected change is that the page's helpfulness counter increased from 262 out of 313 to 265 out of …

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May 5, 2026 low

TaskRabbit's privacy policy helpfulness counter was updated on May 5, 2026, changing from '260 out of 310 found this helpful' to '262 out of 313 found this helpful.' This is …

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May 5, 2026 low

TaskRabbit's privacy policy was updated on May 5, 2026, but the change detected is purely administrative: the policy's helpful/unhelpful rating updated from 254 of 303 users finding it helpful to …

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May 5, 2026 low

TaskRabbit updated a single sentence in their privacy policy on May 5, 2026, reflecting changes to how their page helpfulness metric is calculated or displayed. The specific text shifted from …

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May 1, 2026 low

TaskRabbit updated a feedback metric in their privacy policy on May 1, 2026. The helpfulness counter for the policy document changed from 228 out of 271 users marking it helpful …

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April 30, 2026 low

TaskRabbit's privacy policy was updated on April 30, 2026, but the change detected is not substantive to the policy language itself. The update reflects a change in the helpfulness feedback …

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April 29, 2026 low

TaskRabbit updated a single sentence in its privacy policy on April 29, 2026. The change modified a user-feedback metric from '213 out of 251' to '220 out of 261' responses …

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April 28, 2026 low

TaskRabbit updated a sentence in their privacy policy on April 28, 2026 that shows how users rated the helpfulness of their privacy information. The metric changed from 187 out of …

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April 25, 2026 low

TaskRabbit updated their privacy policy on April 25, 2026, modifying a single sentence related to how they measure user feedback on their help documentation. The change reflects that 187 out …

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April 24, 2026 low

TaskRabbit's privacy policy was updated on April 24, 2026, but the detected change is purely organizational and editorial in nature. The policy reordered and reformatted references to related legal documents …

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April 23, 2026 low

TaskRabbit updated the feedback metrics displayed in its privacy policy. The helpfulness counter changed from '154 out of 182' to '157 out of 185', indicating that more people have reviewed …

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April 22, 2026 low

TaskRabbit updated its privacy policy on April 22, 2026, making two minor changes: the helpfulness rating on a page increased from 147 out of 175 to 154 out of 182 …

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April 21, 2026 low

TaskRabbit updated its Privacy Policy on April 21, 2026, reflecting a routine document refresh. The policy was last updated on July 14, 2024, and now shows April 17, 2026 as …

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April 19, 2026 low

TaskRabbit updated the helpful feedback counter on their privacy policy page on April 19, 2026. The counter changed from 122 out of 144 users finding the policy helpful to 127 …

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April 18, 2026 low

TaskRabbit updated a feedback metric in their privacy policy on April 18, 2026. The number of people who found the policy helpful increased from 122 out of 144 to 127 …

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April 17, 2026 low

TaskRabbit's privacy policy was updated on April 17, 2026, with minor organizational and administrative changes. The document was reorganized to improve navigation, and the policy helpfulness rating was updated from …

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April 16, 2026 low

TaskRabbit updated a single sentence in their privacy policy on April 16, 2026. The change appears to be a recount of user feedback metrics on their help documentation, where the …

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April 14, 2026 low

TaskRabbit updated a single sentence in its privacy policy on April 14, 2026. The change involved updating a page feedback metric from '68 out of 76 found this helpful' to …

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April 11, 2026 low

TaskRabbit updated a single sentence in their privacy policy on April 11, 2026, specifically updating a feedback metric that shows how many users found the policy information helpful. The metric …

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April 10, 2026 low

TaskRabbit updated a single sentence in their privacy policy on April 10, 2026. The change appears to reflect updated user feedback metrics on a help article or FAQ section, moving …

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April 9, 2026 low

TaskRabbit updated a single sentence in their privacy policy on April 9, 2026. The change involved updating a helpfulness rating from 38 out of 45 users finding content helpful to …

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April 8, 2026 low

TaskRabbit updated its Privacy Policy on April 8, 2026, making minor changes to the document's table of contents and a help-usefulness rating display. The table of contents was reordered, and …

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April 7, 2026 low

TaskRabbit reorganized the table of contents in its privacy policy on April 7, 2026, moving some linked documents and reordering sections. The policy also updated a helpfulness metric from 13 …

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April 3, 2026 low

TaskRabbit reorganized its privacy policy document structure on April 3, 2026, moving sections around and updating a satisfaction metric from '6 out of 7 found this helpful' to '13 out …

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April 2, 2026 low

TaskRabbit reorganized the navigation links and related articles in their privacy policy on April 2, 2026. The policy removed a link to 'Setting Up Your Direct Deposit' from one section …

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April 1, 2026 low

TaskRabbit reorganized the help section and navigation of their privacy policy on April 1, 2026. The document moved and reordered linked resources, replacing references to some policy pages with new …

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March 31, 2026 low

TaskRabbit's privacy policy was updated on March 31, 2026 with mostly organizational and technical changes. The company name appears to have been updated in the document, and the related articles …

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March 30, 2026 low

TaskRabbit's privacy policy was updated on March 30, 2026, but the only detected change is an update to a user-feedback metric: the helpful/unhelpful vote counts shifted from 5812/7056 to 5823/7069. …

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March 27, 2026 low

TaskRabbit updated a single sentence in their privacy policy on March 27, 2026, specifically updating the feedback metric displayed at the bottom of the document from '5783 out of 7020 …

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March 24, 2026 low

TaskRabbit's Privacy Policy was updated on March 24, 2026, but the detected change appears to be a minor update to a helpfulness counter at the bottom of the page—the number …

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March 23, 2026 low

TaskRabbit's privacy policy was updated on March 23, 2026, but the only detectable change was an update to a feedback metric at the bottom of the page—the number of people …

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Recent Provision Changes Apr 17, 2026

8 provisions unchanged.

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High — 2 provisions
Medium — 6 provisions

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Archival ProvenanceSource & Archival Record
Last Captured June 7, 2026 00:20 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000144
Version ID CA-V-003518
SHA-256 adc898d018929ee8ccee142a68e212ad2f24ad54f695e558cf6aa49c33265328
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

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