This analysis describes what T-Mobile's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms remove prior language stating that if a promotional rate plan customer qualifies for a price-related promotion, T-Mobile will not increase monthly recurring charges except per promotion terms. The revised language now states that price commitments do not extend to new technologies, features, or services unless expressly stated otherwise. This means promotional customers may face price increases for new services or technologies not explicitly covered by their original promotion. Additionally, T-Mobile expanded grounds for service termination to include theft and unlawful conduct, and restructured how account authorization and credentials are managed, requiring authentication of Authorized Users before access is granted.
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We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.
We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.
If you're on a paid subscription and Canva discontinues the Service you're using during your subscription, Canva will migrate or make available to you a substantially similar service provided by Canva (if available) and if it’s unable to do so, Canva will provide you a pro-rata refund of fees prepai...
"Prepaid Service is non-refundable (even if returned during the cancellation period), and no compensation will be given for unused airtime and/or data balances, lost or stolen prepaid cards, or coupons.Excerpt from T-Mobile's Terms and Conditions
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The clause states: “Prepaid Service is non-refundable (even if returned during the cancellation period), and no compensation will be given for unused airtime and/or data balances, lost or stolen prepaid cards, or coupons.”
ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.
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