Provision record
T-Mobile · T-Mobile Terms and Conditions · View original document ↗

Customer Indemnification of T-Mobile

High confidence Common · 224 of 343 platforms

Key Facts · in the document’s own words

What does T-Mobile require customers to do regarding claims arising out of use of the Services, Products, or Devices?
“You agree to defend, indemnify, and hold us and our directors, officers, and employees harmless from any claims arising out of use of the Services, Products, or Devices, breach of the Agreement...”
Version CA-V-004876, captured July 14, 2026 · live source ↗
Our reading, not the document’s words
T-Mobile requires customers to defend, indemnify, and hold T-Mobile and its directors, officers, and employees harmless from any claims arising out of use of the Services, Products, or Devices, or breach of the Agreement.
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This analysis describes what T-Mobile's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Customers bear the financial and legal burden of defending T-Mobile against third-party claims connected to their use of T-Mobile's Services, Products, or Devices or their breach of the Agreement.

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Interpretive note: The excerpt ends after 'breach of the Agreement' with an ellipsis, suggesting additional triggering conditions may exist that were not captured in the provided text.

Recent Activity

This document changed recently

Medium Jul 14, 2026

The updated terms remove prior language stating that if a promotional rate plan customer qualifies for a price-related promotion, T-Mobile will not increase monthly recurring charges except per promotion terms. The revised language now states that price commitments do not extend to new technologies, features, or services unless expressly stated otherwise. This means promotional customers may face price increases for new services or technologies not explicitly covered by their original promotion. Additionally, T-Mobile expanded grounds for service termination to include theft and unlawful conduct, and restructured how account authorization and credentials are managed, requiring authentication of Authorized Users before access is granted.

View change record →

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Customers are obligated to cover T-Mobile's legal costs and liability for claims that arise from the customer's use of T-Mobile's Services, Products, or Devices or breach of the Agreement.

How other platforms handle this

Smartsheet

Smartsheet has no obligation or liability under this Section 7.1 to the extent any Claim Against Customer arises from...Smartsheet's compliance with designs, specifications, or instructions provided in writing by Customer if such infringement would not have occurred but for such designs, specificati...

Heap

Customer's failure to use any enhancements, modifications, or updates to the CS Service that have been provided by Contentsquare

PlanetScale

Customer provides PlanetScale: (i) prompt written notice of the Infringement Claim to support@planetscale.com, (ii) exclusive control over the defense and settlement of the Infringement Claim

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You agree to defend, indemnify, and hold us and our directors, officers, and employees harmless from any claims arising out of use of the Services, Products, or Devices, breach of the Agreement...

Excerpt from T-Mobile's Terms and Conditions

Provision details

Document information
Document
T-Mobile Terms and Conditions
Entity
T-Mobile
Date stated by the document
Sept. 1, 2026
As printed in T-Mobile’s text (version CA-V-004876), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-004876, captured July 14, 2026
Record ID
CA-P-038935
Document ID
CA-D-000341
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-004876)
71be963db0a5c8bb035cd8e8c6df047894da8e2d886bc078b4a1ef033ece0707
Analysis generated
April 28, 2026 06:04 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-004876, captured July 14, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: T-Mobile
Document: T-Mobile Terms and Conditions
Record ID: CA-P-038935
Version: CA-V-004876
Captured: 2026-07-14 00:52:06 UTC
SHA-256: 71be963db0a5c8bb…
URL: https://conductatlas.com/platform/t-mobile/t-mobile-terms-and-conditions/provision/CA-P-038935/customer-indemnification-of-t-mobile/
Accessed: Oct. 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does T-Mobile's Customer Indemnification of T-Mobile clause do?

Customers bear the financial and legal burden of defending T-Mobile against third-party claims connected to their use of T-Mobile's Services, Products, or Devices or their breach of the Agreement.

How does this clause affect you?

Customers are obligated to cover T-Mobile's legal costs and liability for claims that arise from the customer's use of T-Mobile's Services, Products, or Devices or breach of the Agreement.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 224 platforms. See the full comparison.

Is ConductAtlas affiliated with T-Mobile?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by T-Mobile.