T-Mobile · T-Mobile Terms and Conditions · View original document ↗

60-Day Limit to Dispute Tax or Fee Charges

High severity High confidence Explicitdocumentlanguage Common · 226 of 352 platforms
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This analysis describes what T-Mobile's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Customers who miss the 60-day deadline to request a refund of disputed taxes or fees related to PPU or assigned location lose the ability to recover those amounts.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 2245 other provisions on other platforms.

Consumer impact (what this means for users)

Customers disputing PPU-related taxes or fees must submit a refund request within 60 days of the bill date or forfeit that claim.

How other platforms handle this

Upwork Medium

Upwork will charge Clients a Direct Contracts Fee of $49 for each active Service Contract that is designated as a Client Initiated Direct Contracts.

Whatnot Medium

upon your purchase of an Item and in addition to the payment for the purchased Item, you authorize Whatnot and/or its Billing Agent to charge your Payment Method for the anticipated amount required to ship the purchase Item to Buyer

Google Cloud Medium

If Customer pays by credit card, debit card, or other non-invoiced form of payment, Customer will pay all Fees immediately at the end of the Fee Accrual Period or when otherwise charged by Google.

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▸ View Original Clause Language DOCUMENT RECORD
"
if you dispute your PPU or the location we assigned you, and the resulting taxes or fees applied on your bill, you must request a refund of the disputed tax or fee within 60 days of the date of your bill

— Excerpt from T-Mobile's T-Mobile Terms and Conditions

Provision details

Document information
Document
T-Mobile Terms and Conditions
Entity
T-Mobile
Document last updated
May 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
July 9, 2026
Record ID
CA-P-039001
Document ID
CA-D-00341
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
351c01a04998b033746b3377d33cb408b6a1ffbc8b10d151b8626be8c5b4117a
Analysis generated
April 28, 2026 06:04 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: T-Mobile
Document: T-Mobile Terms and Conditions
Record ID: CA-P-039001
Captured: 2026-04-28 06:04:53 UTC
SHA-256: 351c01a04998b033…
URL: https://conductatlas.com/platform/t-mobile/t-mobile-terms-and-conditions/provision/CA-P-039001/60-day-limit-to-dispute-tax-or-fee-charges/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does T-Mobile's 60-Day Limit to Dispute Tax or Fee Charges clause do?

Customers who miss the 60-day deadline to request a refund of disputed taxes or fees related to PPU or assigned location lose the ability to recover those amounts.

How does this clause affect you?

Customers disputing PPU-related taxes or fees must submit a refund request within 60 days of the bill date or forfeit that claim.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 226 platforms. See the full comparison.

Is ConductAtlas affiliated with T-Mobile?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by T-Mobile.