Synthesia · Synthesia Terms of Service · View original document ↗

Limitation of Liability

Medium severity Common · 267 of 343 platforms
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Recent governance activity Synthesia recorded 2 documented changes in the last 30 days.
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This analysis describes what Synthesia's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause operationally restricts the financial exposure Synthesia assumes under the agreement by defining maximum recoverable damages and categorically excluding entire classes of damages from liability eligibility. This affects the scope of remedies available through dispute resolution or legal claims.

Consumer impact (what this means for users)

Users' recoverable damages in disputes with Synthesia are limited to amounts paid within the preceding 12 months, and claims for indirect or consequential damages—such as business interruption, lost profits, or reputational harm—are excluded from liability coverage regardless of the underlying claim's merit.

How other platforms handle this

ConvertKit Medium

To the maximum extent permitted by applicable law, Kit shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting ...

Pinterest Medium

To the maximum extent permitted by applicable law, Pinterest shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, res...

Hulu Medium

You will remain responsible for any amounts you fail to pay in connection with your subscription, including collection costs, bank overdraft fees, collection agency fees, reasonable attorneys' fees, and arbitration or court costs.

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▸ View Original Clause Language DOCUMENT RECORD
"
To the maximum extent permitted by applicable law, Synthesia's total aggregate liability to you under or in connection with these Terms shall not exceed the fees paid by you to Synthesia in the twelve (12) months immediately preceding the event giving rise to the claim. In no event shall Synthesia be liable for any indirect, incidental, special, consequential, or punitive damages.

— Excerpt from Synthesia's Synthesia Terms of Service

Applicable regulations

EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal

Provision details

Document information
Document
Synthesia Terms of Service
Entity
Synthesia
Document last updated
May 5, 2026
Tracking information
First tracked
April 30, 2026
Last verified
May 10, 2026
Record ID
CA-P-004395
Document ID
CA-D-00471
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c160c307398b191d34823085b7d2f7605405571da01ba21c03580602a3cc6c1d
Analysis generated
April 30, 2026 09:49 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Synthesia
Document: Synthesia Terms of Service
Record ID: CA-P-004395
Captured: 2026-04-30 09:49:49 UTC
SHA-256: c160c307398b191d…
URL: https://conductatlas.com/platform/synthesia/synthesia-terms-of-service/limitation-of-liability/
Accessed: June 19, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Synthesia's Limitation of Liability clause do?

The clause operationally restricts the financial exposure Synthesia assumes under the agreement by defining maximum recoverable damages and categorically excluding entire classes of damages from liability eligibility. This affects the scope of remedies available through dispute resolution or legal claims.

How does this clause affect you?

Users' recoverable damages in disputes with Synthesia are limited to amounts paid within the preceding 12 months, and claims for indirect or consequential damages—such as business interruption, lost profits, or reputational harm—are excluded from liability coverage regardless of the underlying claim's merit.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 267 platforms. See the full comparison.

Is ConductAtlas affiliated with Synthesia?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Synthesia.