Provision record
Synthesia · Synthesia Terms of Service · View original document ↗

Customer Responsible for Lawful AI Content Use

High severity High confidence Explicit document language Common · 217 of 352 platforms

Key Facts

Who has responsibility for ensuring that use of the Services is in compliance with applicable law?
Synthesia places on the Customer, not Synthesia, the responsibility for ensuring that the Customer's use of the Services, including use, processing, and generation of any content, is in compliance with applicable law.
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This analysis describes what Synthesia's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Synthesia explicitly shifts legal compliance obligations for content use and generation to the Customer, insulating Synthesia from liability arising from the Customer's activities.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 921 other provisions on other platforms.

Consumer impact (what this means for users)

You bear the legal compliance burden for everything you do with the Services, including all content you use, process, or generate.

How other platforms handle this

Tinder Medium

This is still Your Content, and you are responsible for it and its accuracy, as well as your use of it on our Services and any and all decisions made, actions taken, and failures to take action based on Your Content.

Instacart Medium

You are responsible for any content, data, or instructions submitted to the Services via any Automated System. Instacart's license to use user content...includes content submitted by or through Automated Systems...

Mistral AI Medium

Customer shall report the Serious Incident to Mistral AI using the form available on the AI Act Website.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Customer, and not Synthesia, is responsible for ensuring that (a) its use of the Services, including its use, processing and generation of any content therewith, is in compliance with applicable law...

Excerpt from Synthesia's Terms of Service

Applicable regulations

EU AI Act
European Union
California AB 2013 AI Training Data Transparency
US-CA
Colorado AI Act
US-CO
EU AI Act - High Risk Provisions
EU
GDPR
European Union
Texas AI Act
Texas, USA
Trump Executive Order on AI Policy Framework
US

Provision details

Document information
Document
Synthesia Terms of Service
Entity
Synthesia
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-046136
Document ID
CA-D-00471
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
ad7eced3d63c9adc5930b8cce31cc3296ed7d3d4ea35081a5c1e458b31820557
Analysis generated
July 9, 2026 04:47 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Synthesia
Document: Synthesia Terms of Service
Record ID: CA-P-046136
Captured: 2026-07-09 04:47:54 UTC
SHA-256: ad7eced3d63c9adc…
URL: https://conductatlas.com/platform/synthesia/synthesia-terms-of-service/provision/CA-P-046136/customer-responsible-for-lawful-ai-content-use/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does Synthesia's Customer Responsible for Lawful AI Content Use clause do?

Synthesia explicitly shifts legal compliance obligations for content use and generation to the Customer, insulating Synthesia from liability arising from the Customer's activities.

How does this clause affect you?

You bear the legal compliance burden for everything you do with the Services, including all content you use, process, or generate.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 217 platforms. See the full comparison.

Is ConductAtlas affiliated with Synthesia?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Synthesia.