A cloud-based workplace communication platform that enables teams to organize conversations into channels, share files, and integrate with various business applications. The service processes and stores workplace communications, messages, and shared documents for millions of users across organizations of all sizes. Their terms of service and privacy policy are significant because they govern how sensitive workplace data is handled, stored, and potentially accessed by the company or third parties.

2 Documents
36 All provisions 6 High severity 23 Medium severity 7 Low severity
0 Changes · 12 mo
Last change

High — provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium — provisions worth knowing about but with partial protections or limited scope. Low — standard terms with minimal consumer impact.

Governance Coverage
Privacy Rights
11 provisions · 2 high · 8 med
Data Sharing
6 provisions · 6 med
Data Usage
5 provisions · 3 high · 2 med
Liability Limitation
3 provisions · 2 high · 1 med
Platform Discretion
3 provisions · 1 high · 1 med
Account Control
3 provisions · 3 med
Data Retention
3 provisions · 1 med
Acceptable Use
2 provisions · 2 med
Indemnification
2 provisions · 2 med
Arbitration
2 provisions · 1 high · 1 med
Quick Facts
Arbitration: Mandatory
AI Training: Disclosed (high impact)
Data Retention: Specified
Class Action: Waived
Key Governance Provisions
High Customer Data Controlled by Workspace Administrators

Most Slack users encounter the service through an employer or organization, meaning their message content is legally under the employer's control and Slack's obligations run to that employer, not the…

High Workspace Administrator Data Access Rights

Employees who assume their workplace Slack messages are private should be aware that their employer has broad administrative access to all workspace content, including direct messages, depending on t…

High Limitation of Liability Cap

For enterprise customers paying modest annual fees relative to their operational dependency on Slack, a major service outage or data breach could produce business losses that significantly exceed the…

High AI and Machine Learning Data Use

The provision establishes the operational scope of data usage across Slack's service infrastructure and product development activities. It creates a conditional authorization for AI/ML training that …

High Employer/Administrator Access to User Data

This provision allocates data access rights within a multi-user workspace structure, establishing that workspace administrators exercise control over member-submitted data as part of their administra…

Document Coverage
Privacypolicy Termsofservice
Last change detected: Changes (12 months): 0 Documents monitored: 2 Provisions tracked: 36
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Documents

Slack Privacy Policy

Medium

Slack's Privacy Policy establishes the categories of personal information Slack collects during platform use, including messages, files, usage patterns, device information, and inferred location data. The policy designates workspace administrators—typically …

Last updated May 5, 2026 · Privacy policy
8 provisions 2 versions captured Version history →

Slack Terms of Service

Medium

This document establishes the terms governing use of Slack's messaging and collaboration platform and is entered into between Slack and the customer organization, not individual end users. The agreement designates …

Last updated May 5, 2026 · Terms of service
8 provisions 2 versions captured Version history →
📈 Policy Drift Analysis View all changes →

High Severity Provisions (4)

View all high severity provisions → Compare Slack with other platforms →

Applicable Regulations

EU AI Act
European Union
View official text ↗
CCPA/CPRA
California, USA
View official text ↗
Colorado AI Act
US-CO
View official text ↗
CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
ePrivacy Directive
European Union
View official text ↗
FAA
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
Texas AI Act
Texas, USA
View official text ↗
UK GDPR
United Kingdom
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗
VPPA
United States Federal
View official text ↗

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Frequently Asked Questions

What Slack documents does ConductAtlas track?

ConductAtlas tracks 2 Slack documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Slack made in the past year?

Slack has made 0 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for Slack?

ConductAtlas has classified 36 provisions across Slack's tracked documents. 6 are rated high severity, 23 medium, and 7 low.

Can I get alerts when Slack changes their policies?

Yes. Monitor subscribers ($19/month) can add Slack to their watchlist and receive same-day email alerts whenever any tracked document changes.