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This exclusion covers the full spectrum of damage categories, including direct damages, which means merchants may have no financial recourse against Shopify for virtually any harm suffered.
Interpretive note: The excerpt ends with an ellipsis, indicating the full clause may contain conditions, exceptions, or qualifiers not present in the provided text. The canonical claim reflects only what the excerpt explicitly states.
The updated terms specify which Shopify corporate entity you contract with and which courts have exclusive jurisdiction over disputes, based on your store's billing address. Previously, the terms designated contracting parties and courts by region but in separate sections; the revised structure consolidates this information in a single table and introduces Shopify Technology (USA) Inc. as a contracting party for US-based merchants. The practical effect is that merchants in different regions now have explicit clarity on their contracting counterparty and the specific court system that will handle disputes, though the geographic assignment of courts remains substantially similar to prior language.
View change record →Merchants and other users are effectively precluded from recovering any category of damages from Shopify or its suppliers.
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OPENAI'S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.
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"You expressly understand and agree that, to the extent permitted by applicable laws, Shopify and its suppliers will not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses...Excerpt from Shopify's Terms of Service
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This exclusion covers the full spectrum of damage categories, including direct damages, which means merchants may have no financial recourse against Shopify for virtually any harm suffered.
Merchants and other users are effectively precluded from recovering any category of damages from Shopify or its suppliers.
ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.
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