Shopify · Shopify Terms of Service · View original document ↗

Merchant Indemnification Obligation to Shopify

High severity Medium confidence Explicitdocumentlanguage Common · 229 of 352 platforms
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This analysis describes what Shopify's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This obligation means merchants bear the financial cost of defending Shopify and a broad range of affiliated parties against any claim or demand arising in connection with the merchant's use of the services.

Interpretive note: The excerpt ends with an ellipsis, indicating the full clause likely specifies triggering conditions or further scope that is not present in the provided text. The canonical claim reflects only what the excerpt explicitly states.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 994 other provisions on other platforms.

Consumer impact (what this means for users)

Merchants are contractually responsible for covering any claim or demand made against Shopify and its extensive list of related parties, including the cost of reasonable attorneys' fees.

How other platforms handle this

Instacart Medium

Any access to or use of the Services or goods through your account by others, including your spouse, dependents, Recipients, and any access by AI Agents you enable or that operate on your behalf...

Runway Medium

You agree that the provisions in this section will survive any termination of your Account, the Agreement and/or your access to the Services.

Chegg Medium

These indemnity obligations shall survive any expiration or termination of your relationship with Chegg.

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▸ View Original Clause Language DOCUMENT RECORD
"
You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, Shopify partners, officers, directors, agents, employees, and suppliers harmless from any claim or demand, including reasonable attorneys' fees...

— Excerpt from Shopify's Shopify Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Shopify Terms of Service
Entity
Shopify
Document last updated
May 5, 2026
Tracking information
First tracked
May 12, 2026
Last verified
July 9, 2026
Record ID
CA-P-025726
Document ID
CA-D-00123
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d5123aeb673afc21c9499d8c8d14831ca2b3c6d85b4b2dd1176fd4a5590b03d6
Analysis generated
May 12, 2026 08:55 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Shopify
Document: Shopify Terms of Service
Record ID: CA-P-025726
Captured: 2026-05-12 08:55:13 UTC
SHA-256: d5123aeb673afc21…
URL: https://conductatlas.com/platform/shopify/shopify-terms-of-service/provision/CA-P-025726/merchant-indemnification-obligation-to-shopify/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Shopify's Merchant Indemnification Obligation to Shopify clause do?

This obligation means merchants bear the financial cost of defending Shopify and a broad range of affiliated parties against any claim or demand arising in connection with the merchant's use of the services.

How does this clause affect you?

Merchants are contractually responsible for covering any claim or demand made against Shopify and its extensive list of related parties, including the cost of reasonable attorneys' fees.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 229 platforms. See the full comparison.

Is ConductAtlas affiliated with Shopify?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Shopify.