This analysis describes what Shopify's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms specify which Shopify corporate entity you contract with and which courts have exclusive jurisdiction over disputes, based on your store's billing address. Previously, the terms designated contracting parties and courts by region but in separate sections; the revised structure consolidates this information in a single table and introduces Shopify Technology (USA) Inc. as a contracting party for US-based merchants. The practical effect is that merchants in different regions now have explicit clarity on their contracting counterparty and the specific court system that will handle disputes, though the geographic assignment of courts remains substantially similar to prior language.
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"Where you have opted in to additional communications channels, such as WhatsApp messaging, Shopify may also use those channels to send you communications related to your Account...Excerpt from Shopify's Terms of Service
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The clause states: “Where you have opted in to additional communications channels, such as WhatsApp messaging, Shopify may also use those channels to send you communications related to your Account...”
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