Shopify · Shopify Privacy Policy

Sensitive Personal Information Collection

High severity
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What it is

Shopify collects sensitive data including your payment details, precise location, and full transaction history, which it uses for payment processing, fraud prevention, and legal compliance.

Consumer impact (what this means for users)

Shopify holds your payment card details, precise location data, and complete transaction records — some of the most sensitive personal information categories — and their storage alongside behavioral data for advertising purposes creates elevated risk in the event of a data breach.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    California residents can contact privacy@shopify.com to exercise the CPRA right to limit the use of sensitive personal information, including payment and geolocation data. Reference CPRA §1798.121 in your request.

How other platforms handle this

Apple Medium

When you opt in to provide diagnostic and usage data, you consent to Apple's collection, use, and disclosure of this information as described in Apple's Privacy Policy. Apple may use this information to improve its products and services.

Netflix Medium

Device and network information: We collect information about your computer or other Netflix capable devices you might use to access our service (such as smart TVs, mobile devices, set top boxes, gaming systems, and other streaming media devices), your network, and network devices. The information in...

Uber Medium

Account information. We collect data when you create or update your Uber account. ... Banking information ... Payment ... Processing payments and enabling payment and e-money products such as Uber Cash and Uber Money.

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Why it matters (compliance & risk perspective)

Payment card data, precise geolocation, and transaction history are among the most sensitive categories of personal information — their collection and retention by a platform that also uses data for advertising creates elevated risk of misuse or breach.

View original clause language
We may collect certain categories of sensitive personal information, including payment card information and financial account information, precise geolocation data, and information about your transactions. We use this information to process your transactions, prevent fraud, and comply with legal obligations.

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: CPRA designates financial account information, precise geolocation, and payment data as 'sensitive personal information' subject to heightened protections under §1798.121, requiring a 'Limit the Use of My Sensitive Personal Information' opt-out right. GDPR does not separately categorize financial data as 'special category' but requires appropriate technical and organizational measures under Article 32. PCI DSS (Payment Card Industry Data Security Standard) governs payment card data storage and processing, enforced by card networks and the PCI Security Standards Council.

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Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive practices relating to the collection and security of sensitive financial and payment data.
    File a complaint →
  • State AG
    State AGs enforce data breach notification laws and CPRA sensitive personal information protections for payment and geolocation data.
    File a complaint →

Applicable regulations

EU AI Act
European Union
BIPA
Illinois, USA
CCPA/CPRA
California, USA
COPPA
United States Federal
CAN-SPAM
United States Federal
DMA
European Union
FCRA
United States Federal
GDPR
European Union
GLBA
United States Federal
HIPAA
United States Federal
TCPA
United States Federal
UK GDPR
United Kingdom

Provision details

Document information
Document
Shopify Privacy Policy
Entity
Shopify
Document last updated
April 29, 2026
Tracking information
First tracked
March 15, 2026
Last verified
April 10, 2026
Record ID
CA-P-002684
Document ID
CA-D-00122
Evidence Provenance
Source URL
Wayback Machine
SHA-256
929225abb20671960ed1f40a6325a4c72cf5ea341e79aa8378056b3b66ef5708
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Shopify | Document: Shopify Privacy Policy | Record: CA-P-002684
Captured: 2026-03-15 11:22:02 UTC | SHA-256: 929225abb2067196…
URL: https://conductatlas.com/platform/shopify/shopify-privacy-policy/sensitive-personal-information-collection/
Accessed: April 29, 2026
Classification
Severity
High
Categories

Other provisions in this document

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