Merchants and users cannot use Shopify to spread viruses, malware, or any malicious software, or to attack or disrupt Shopify's systems or other websites.
This analysis describes what Shopify's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause establishes operational constraints on permitted use by restricting activities that would compromise system integrity or availability. The provision supports Shopify's ability to maintain service infrastructure and protect other users from security threats.
This clause protects consumers whose payment information and personal data are processed through Shopify stores from cybersecurity threats introduced through the merchant's account, though consumers have no direct mechanism to verify a specific store's security posture.
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We have implemented appropriate technical and organizational security measures designed to protect the security of any Personal Information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technolo...
You may not use the Services to: access or use any system without authorization; interfere with or disrupt the integrity or performance of any system, network, or data; or conduct or facilitate any security or vulnerability scan, penetration test, or similar assessment of third-party systems or netw...
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"You may not use Shopify's Services to transmit any malware, viruses, or other malicious code, or to engage in any activity that interferes with or disrupts the integrity or performance of the Services or related systems.— Excerpt from Shopify's Shopify Acceptable Use Policy
(1) REGULATORY FRAMEWORK: This provision engages the Computer Fraud and Abuse Act (CFAA, 18 U.S.C. § 1030) prohibiting unauthorized computer access and damage; the Electronic Communications Privacy Act (ECPA, 18 U.S.C. §§ 2510–2523); PCI DSS (Payment Card Industry Data Security Standard) v4.0 which governs all merchants processing card payments through Shopify; FTC Act Section 5 (reasonable security obligation as established in FTC v. Wyndham); and the NIST Cybersecurity Framework. For EU merchants, GDPR Article 32 requires appropriate technical security measures. Enforcement: DOJ (CFAA), FTC (Section 5 security), card brands and acquiring banks (PCI DSS). (2)
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This clause establishes operational constraints on permitted use by restricting activities that would compromise system integrity or availability. The provision supports Shopify's ability to maintain service infrastructure and protect other users from security threats.
This clause protects consumers whose payment information and personal data are processed through Shopify stores from cybersecurity threats introduced through the merchant's account, though consumers have no direct mechanism to verify a specific store's security posture.
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