Shopify · Shopify Acceptable Use Policy

OFAC Sanctions and Export Controls Compliance

High severity
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What it is

You may not use Shopify's Services to engage in transactions with individuals or entities subject to economic sanctions, including those on the OFAC Specially Designated Nationals list, or to export goods or services in violation of applicable export control laws.

Why it matters

OFAC violations can result in civil penalties reaching millions of dollars per transaction even when the violation was unintentional — merchants selling internationally through Shopify must implement screening processes or face strict liability exposure.

Consumer impact

Shopify's AUP primarily affects merchants who build businesses on the platform, as prohibited product categories and enforcement provisions can result in sudden store suspension that disrupts both merchant operations and end-customer shopping experiences. Consumers who shop at Shopify-powered stores benefit from the platform's prohibitions on deceptive practices, counterfeit goods, and fraud-facilitating tools, though the policy does not itself create enforceable consumer rights against merchants. You can protect your business by maintaining independent backups of your customer data, product listings, and order history outside of Shopify's platform.

Applicable agencies

  • FTC
    FTC coordinates with OFAC on consumer-facing sanctions compliance issues and enforces against deceptive representations about geographic availability of services
    File a complaint →

Provision details

Document information
Document
Shopify Acceptable Use Policy
Entity
Shopify
Document last updated
March 24, 2026
Tracking information
First tracked
March 15, 2026
Last verified
April 10, 2026
Record ID
CA-P-002656
Document ID
CA-D-00124
Evidence Provenance
Source URL
Wayback Machine
SHA-256
c3d037196ffbb1471c40eb696d0527749e9581d33970cdd9620dc96a8e8dfbdb
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Shopify | Document: Shopify Acceptable Use Policy | Record: CA-P-002656
Captured: 2026-03-15 12:02:55 UTC | SHA-256: c3d037196ffbb147…
URL: https://conductatlas.com/platform/shopify/shopify-acceptable-use-policy/ofac-sanctions-and-export-controls-compliance/
Accessed: April 20, 2026
Classification
Severity
High
Categories

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