When you use voice commands on Samsung devices such as Bixby or voice-enabled TVs, Samsung may collect and process recordings of your voice to operate and improve the feature.
This analysis describes what Samsung's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Voice recordings collected in your home or on your device may be processed by Samsung or third-party service providers, creating a record of your spoken interactions that goes beyond typical text or click-based data.
Interpretive note: The policy does not specify the retention period for voice recordings or the technical conditions under which recording is triggered, which limits assessment of the practical scope of this collection.
The updated policy expands Samsung's data collection authority to include device registration, verification for repairs, and configuration of device settings. The terms now explicitly state that Samsung may collect card and transaction information if you apply for a Samsung-branded payment card. Samsung clarified that it will only send personalized marketing when you have provided consent, where required by law. The policy removed its previous statement that defective devices are wiped of personal information before analysis; the updated terms now state Samsung will analyze returned defective devices without that explicit pre-analysis data deletion commitment. For US residents, the policy now discloses rights to opt out of sale of personal information, sharing for cross-context behavioral advertising, targeted advertising processing, sensitive data collection or processing, and to request lists of third parties receiving your information.
View change record →Voice commands you give to Samsung devices, including smart TVs and phones using Bixby, may be recorded, stored, and processed by Samsung or its vendors, meaning spoken conversations near a Samsung device could be retained.
How other platforms handle this
to request that your data be transferred to a third party (data portability)
Your organization may allow you to access and export your data in order to back it up or transfer it to a service outside of Google.
To stop us collecting your location information, you can update your device settings, stop using the Service, or uninstall our mobile apps.
"If you use voice-enabled features on Samsung devices or services, we may collect voice commands and recordings to provide and improve the voice recognition features, and these recordings may be processed by Samsung or its service providers.Excerpt from Samsung's Privacy Policy
REGULATORY LANDSCAPE: Voice data collected from consumer devices may constitute biometric information under Illinois BIPA and similar state statutes if used to identify individuals.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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Voice recordings collected in your home or on your device may be processed by Samsung or third-party service providers, creating a record of your spoken interactions that goes beyond typical text or click-based data.
Voice commands you give to Samsung devices, including smart TVs and phones using Bixby, may be recorded, stored, and processed by Samsung or its vendors, meaning spoken conversations near a Samsung device could be retained.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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