When you use voice commands on Samsung devices such as Bixby or voice-enabled TVs, Samsung may collect and process recordings of your voice to operate and improve the feature.
This analysis describes what Samsung's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Voice recordings collected in your home or on your device may be processed by Samsung or third-party service providers, creating a record of your spoken interactions that goes beyond typical text or click-based data.
Interpretive note: The policy does not specify the retention period for voice recordings or the technical conditions under which recording is triggered, which limits assessment of the practical scope of this collection.
Voice commands you give to Samsung devices, including smart TVs and phones using Bixby, may be recorded, stored, and processed by Samsung or its vendors, meaning spoken conversations near a Samsung device could be retained.
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"If you use voice-enabled features on Samsung devices or services, we may collect voice commands and recordings to provide and improve the voice recognition features, and these recordings may be processed by Samsung or its service providers.— Excerpt from Samsung's Samsung Privacy Policy
REGULATORY LANDSCAPE: Voice data collected from consumer devices may constitute biometric information under Illinois BIPA and similar state statutes if used to identify individuals. The FTC Act applies to the collection and use of audio data from consumer devices. The Electronic Communications Privacy Act (ECPA) may also be relevant depending on how voice data is intercepted and transmitted. GOVERNANCE EXPOSURE: Medium. Voice data collection from consumer devices is an area of active regulatory and legislative attention. The combination of always-on voice features with broad data retention policies creates risk if users are not clearly notified about when recording begins and how long recordings are retained. JURISDICTION FLAGS: Illinois BIPA's definition of biometric identifiers may encompass voiceprints, creating heightened exposure in Illinois. California CPRA classifies certain biometric data as sensitive personal information subject to additional use limitations. Washington state's My Health MY Data Act may also engage depending on how voice data intersects with health-related interactions. CONTRACT AND VENDOR IMPLICATIONS: Third-party service providers processing voice data on Samsung's behalf should be subject to data processing agreements that limit secondary use and require deletion upon contract termination. Consumer-facing disclosures about which voice interactions are recorded and retained should be audited for accuracy and completeness. COMPLIANCE CONSIDERATIONS: Compliance teams should review Samsung's voice data retention schedules, determine whether voiceprint data qualifies as a biometric identifier under applicable state statutes, and assess whether Samsung's consent mechanisms at device setup adequately disclose voice data collection practices to all applicable user populations.
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Voice recordings collected in your home or on your device may be processed by Samsung or third-party service providers, creating a record of your spoken interactions that goes beyond typical text or click-based data.
Voice commands you give to Samsung devices, including smart TVs and phones using Bixby, may be recorded, stored, and processed by Samsung or its vendors, meaning spoken conversations near a Samsung device could be retained.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Samsung.