Samsung · Samsung Privacy Policy · View original document ↗

Children's Privacy and COPPA Compliance

Medium severity Medium confidence Explicitdocumentlanguage Uncommon · 9 of 325 platforms
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Document Record

What it is

Samsung states that its services are not intended for children under 13 and that it does not knowingly collect their data without parental consent, in line with U.S. federal law.

This analysis describes what Samsung's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Parents should be aware that Samsung's general services are not designed for children under 13, but Samsung devices are widely used by children and the policy does not describe specific technical controls to prevent children from accessing general services.

Interpretive note: The policy does not specify what technical controls Samsung uses to verify user age at account creation or service access, and whether those controls satisfy COPPA's verifiable parental consent standard is not addressed in the document.

Consumer impact (what this means for users)

Parents whose children use Samsung devices for general services should be aware that Samsung's policy relies on users accurately representing their age, and that parental consent mechanisms may not be technically enforced at the point of data collection for all services.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    If you believe your child under 13 has created a Samsung account or provided personal data, contact Samsung through the privacy portal to request deletion of that data.

How other platforms handle this

Walmart Medium

Our websites and mobile applications are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without parental consent. If we learn that we have collected personal information from a child under 13 without parental consent, we will...

OpenSea Medium

The Services are not directed to children who are under the age of 13. OpenSea does not knowingly collect personally identifiable information from children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to remove such infor...

DoorDash Medium

The Services are not directed to children under the age of 13. We comply with the Children's Online Privacy Protection Act (COPPA). If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you a...

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without parental consent. If we become aware that a child under 13 has provided us with personal information without parental consent, we will take steps to remove such information and terminate the child's account. If you are a parent or guardian and you believe your child under 13 has provided us with personal information, please contact us.

— Excerpt from Samsung's Samsung Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: The Children's Online Privacy Protection Act (COPPA) prohibits the collection of personal information from children under 13 without verifiable parental consent. The FTC is the primary enforcement authority for COPPA. Samsung's assertion that its services are not directed at children does not eliminate COPPA obligations if the operator has actual knowledge that it is collecting data from children under 13. GOVERNANCE EXPOSURE: Medium. Samsung's devices, including tablets and smartphones marketed for family use, create operational tension with a policy that states services are not directed at children. Regulators have taken enforcement action against companies whose general services were found to be directed at children or mixed-audience platforms under COPPA. JURISDICTION FLAGS: COPPA applies federally across the U.S. Some states have enacted additional children's privacy laws, including California's Age-Appropriate Design Code (AADC), which imposes design and data minimization requirements for services likely to be accessed by children under 18. The UK Children's Code imposes similar requirements for users in the UK, though that is addressed under Samsung's UK regional notice. CONTRACT AND VENDOR IMPLICATIONS: Schools and educational institutions deploying Samsung devices for students should confirm whether Samsung's COPPA compliance mechanisms (including parental consent and data deletion procedures) are operationally implemented for the specific services and apps deployed. COMPLIANCE CONSIDERATIONS: Legal teams should assess whether any Samsung services or apps are directed at children or constitute mixed-audience platforms under COPPA, and whether Samsung's parental consent mechanisms satisfy the FTC's verifiable parental consent standard. Compliance with the California AADC should also be evaluated for Samsung's U.S. consumer services.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC is the primary enforcement authority for COPPA, which governs the collection of personal information from children under 13 and applies to Samsung's online services.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
FTC Act Section 5
United States Federal
GDPR
European Union

Provision details

Document information
Document
Samsung Privacy Policy
Entity
Samsung
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-005048
Document ID
CA-D-00571
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6d49ed654de6ff21e7f1e737dfe78ff09608abdd9653fa8ba78d6946a8606928
Analysis generated
May 10, 2026 00:53 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Samsung
Document: Samsung Privacy Policy
Record ID: CA-P-005048
Captured: 2026-05-10 00:53:32 UTC
SHA-256: 6d49ed654de6ff21…
URL: https://conductatlas.com/platform/samsung/samsung-privacy-policy/childrens-privacy-and-coppa-compliance/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Samsung's Children's Privacy and COPPA Compliance clause do?

Parents should be aware that Samsung's general services are not designed for children under 13, but Samsung devices are widely used by children and the policy does not describe specific technical controls to prevent children from accessing general services.

How does this clause affect you?

Parents whose children use Samsung devices for general services should be aware that Samsung's policy relies on users accurately representing their age, and that parental consent mechanisms may not be technically enforced at the point of data collection for all services.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 9 platforms. See the full comparison.

Is ConductAtlas affiliated with Samsung?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Samsung.