Samsung states that its services are not intended for children under 13 and that it does not knowingly collect their data without parental consent, in line with U.S. federal law.
This analysis describes what Samsung's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Parents should be aware that Samsung's general services are not designed for children under 13, but Samsung devices are widely used by children and the policy does not describe specific technical controls to prevent children from accessing general services.
Interpretive note: The policy does not specify what technical controls Samsung uses to verify user age at account creation or service access, and whether those controls satisfy COPPA's verifiable parental consent standard is not addressed in the document.
The updated policy expands Samsung's data collection authority to include device registration, verification for repairs, and configuration of device settings. The terms now explicitly state that Samsung may collect card and transaction information if you apply for a Samsung-branded payment card. Samsung clarified that it will only send personalized marketing when you have provided consent, where required by law. The policy removed its previous statement that defective devices are wiped of personal information before analysis; the updated terms now state Samsung will analyze returned defective devices without that explicit pre-analysis data deletion commitment. For US residents, the policy now discloses rights to opt out of sale of personal information, sharing for cross-context behavioral advertising, targeted advertising processing, sensitive data collection or processing, and to request lists of third parties receiving your information.
View change record →Parents whose children use Samsung devices for general services should be aware that Samsung's policy relies on users accurately representing their age, and that parental consent mechanisms may not be technically enforced at the point of data collection for all services.
How other platforms handle this
When you use them, we'll validate your request by verifying your identity (for example, by confirming that you're signed in to your Google Account).
Not be Discriminated Against by us for exercising your privacy rights.
If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We strongly encourage you to use caution in disclosing any personal information online.
"Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without parental consent. If we become aware that a child under 13 has provided us with personal information without parental consent, we will take steps to remove such information and terminate the child's account. If you are a parent or guardian and you believe your child under 13 has provided us with personal information, please contact us.Excerpt from Samsung's Privacy Policy
REGULATORY LANDSCAPE: The Children's Online Privacy Protection Act (COPPA) prohibits the collection of personal information from children under 13 without verifiable parental consent.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
Parents should be aware that Samsung's general services are not designed for children under 13, but Samsung devices are widely used by children and the policy does not describe specific technical controls to prevent children from accessing general services.
Parents whose children use Samsung devices for general services should be aware that Samsung's policy relies on users accurately representing their age, and that parental consent mechanisms may not be technically enforced at the point of data collection for all services.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Samsung.