Samsung states that its services are not intended for children under 13 and that it does not knowingly collect their data without parental consent, in line with U.S. federal law.
This analysis describes what Samsung's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Parents should be aware that Samsung's general services are not designed for children under 13, but Samsung devices are widely used by children and the policy does not describe specific technical controls to prevent children from accessing general services.
Interpretive note: The policy does not specify what technical controls Samsung uses to verify user age at account creation or service access, and whether those controls satisfy COPPA's verifiable parental consent standard is not addressed in the document.
Language softened by removing account termination mention, changed 'parental consent' to 'verifiable parental consent', and replaced 'remove' with 'delete the information as soon as possible'.
View full change record →Severity increased from low to medium, indicating heightened concern about children's privacy protection.
View full change record →Severity was increased from 'low' to 'medium', reflecting heightened concern for children's data protection.
View full change record →Parents whose children use Samsung devices for general services should be aware that Samsung's policy relies on users accurately representing their age, and that parental consent mechanisms may not be technically enforced at the point of data collection for all services.
How other platforms handle this
The Service is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child under the age of 13 has provided us with personal information without your cons...
To access and use the Services, you must be at least the age of majority in the state, province, or territory where you live or at least 18 years of age. If you are under the age of 13, you may not use the Services and you should not be visiting the Sites or using the Services.
enableGpcSdk: true, gpcSetting: { privacyPolicyLink: '/Privacy-Security-Policy-a-282.html' }
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"Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without parental consent. If we become aware that a child under 13 has provided us with personal information without parental consent, we will take steps to remove such information and terminate the child's account. If you are a parent or guardian and you believe your child under 13 has provided us with personal information, please contact us.— Excerpt from Samsung's Samsung Privacy Policy
REGULATORY LANDSCAPE: The Children's Online Privacy Protection Act (COPPA) prohibits the collection of personal information from children under 13 without verifiable parental consent. The FTC is the primary enforcement authority for COPPA. Samsung's assertion that its services are not directed at children does not eliminate COPPA obligations if the operator has actual knowledge that it is collecting data from children under 13. GOVERNANCE EXPOSURE: Medium. Samsung's devices, including tablets and smartphones marketed for family use, create operational tension with a policy that states services are not directed at children. Regulators have taken enforcement action against companies whose general services were found to be directed at children or mixed-audience platforms under COPPA. JURISDICTION FLAGS: COPPA applies federally across the U.S. Some states have enacted additional children's privacy laws, including California's Age-Appropriate Design Code (AADC), which imposes design and data minimization requirements for services likely to be accessed by children under 18. The UK Children's Code imposes similar requirements for users in the UK, though that is addressed under Samsung's UK regional notice. CONTRACT AND VENDOR IMPLICATIONS: Schools and educational institutions deploying Samsung devices for students should confirm whether Samsung's COPPA compliance mechanisms (including parental consent and data deletion procedures) are operationally implemented for the specific services and apps deployed. COMPLIANCE CONSIDERATIONS: Legal teams should assess whether any Samsung services or apps are directed at children or constitute mixed-audience platforms under COPPA, and whether Samsung's parental consent mechanisms satisfy the FTC's verifiable parental consent standard. Compliance with the California AADC should also be evaluated for Samsung's U.S. consumer services.
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Parents should be aware that Samsung's general services are not designed for children under 13, but Samsung devices are widely used by children and the policy does not describe specific technical controls to prevent children from accessing general services.
Parents whose children use Samsung devices for general services should be aware that Samsung's policy relies on users accurately representing their age, and that parental consent mechanisms may not be technically enforced at the point of data collection for all services.
ConductAtlas has identified this type of provision across 9 platforms. See the full comparison.
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