Salesforce · Salesforce Privacy Statement · View original document ↗

Minor's Data Protection

Medium severity Unique · 0 of 343 platforms
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Document Record

What it is

If you are under 16 years old (or the applicable age of consent in your jurisdiction), Salesforce requires you to opt in — rather than opt out — before certain disclosures of your personal data to third parties.

This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause establishes Salesforce's operational compliance framework with children's data protection requirements under regulations such as COPPA (Children's Online Privacy Protection Act). The provision defines the threshold conditions under which the company collects data from minors and specifies the consent mechanisms required for different age groups.

Consumer impact (what this means for users)

Users under 16 (or the applicable age threshold) benefit from an opt-in framework for third-party data disclosures rather than having to take action to opt out, reflecting heightened protection for minors under GDPR, CCPA, and other frameworks.

How other platforms handle this

Ledger Medium

At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.

Garmin Medium

If you are located in the European Economic Area, Switzerland, or the United Kingdom, you have the right to access, correct, or erase your personal data; the right to restrict or object to our processing of your personal data; the right to data portability; and, where our processing is based on your...

Strava Medium

We use information to enhance the quality, reliability, and/or accuracy of our AI Features by creating, developing, training, testing, improving, and maintaining AI and ML models run by Strava or our service providers. We use aggregated, de-identified data for this purpose. We also use personal info...

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▸ View Original Clause Language DOCUMENT RECORD
"
Our websites and services are not directed at children. We do not knowingly collect Personal Data from children under the age of 13. We do not knowingly collect Personal Data for children between 13-18 unless we have obtained consent from a parent or guardian, such collection is subject to a separate agreement with us or the visit by a child is unsolicited or incidental.

— Excerpt from Salesforce's Salesforce Privacy Statement

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

This provision reflects GDPR Article 8, CCPA/CPRA provisions for consumers under 16, and state minor privacy laws such as COPPA applicability thresholds. Compliance teams should verify age-gating and consent capture mechanisms where minors may interact with Salesforce platforms.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC enforces COPPA and can act on violations of minors' data protection requirements including improper collection or sharing without appropriate consent.
    File a complaint →
  • State AG
    State AGs enforce CCPA/CPRA protections for consumers under 16 and other state-level minor privacy laws.
    File a complaint →

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Salesforce Privacy Statement
Entity
Salesforce
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001097
Document ID
CA-D-00202
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6d57ca3ace96499da42f415578be33683fffcb0b2a4b4875870bba5edaddc61c
Analysis generated
March 20, 2026 11:32 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Salesforce
Document: Salesforce Privacy Statement
Record ID: CA-P-001097
Captured: 2026-03-20 11:32:38 UTC
SHA-256: 6d57ca3ace96499d…
URL: https://conductatlas.com/platform/salesforce/salesforce-privacy-statement/minors-data-protection/
Accessed: June 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Salesforce's Minor's Data Protection clause do?

This clause establishes Salesforce's operational compliance framework with children's data protection requirements under regulations such as COPPA (Children's Online Privacy Protection Act). The provision defines the threshold conditions under which the company collects data from minors and specifies the consent mechanisms required for different age groups.

How does this clause affect you?

Users under 16 (or the applicable age threshold) benefit from an opt-in framework for third-party data disclosures rather than having to take action to opt out, reflecting heightened protection for minors under GDPR, CCPA, and other frameworks.

Is ConductAtlas affiliated with Salesforce?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Salesforce.