Salesforce shares your personal data with advertising networks to show you ads on non-Salesforce websites and apps, but you can opt out of this sharing.
This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision operationalizes user control over a specific category of data processing activity—advertising-related data sharing with non-Salesforce entities. It establishes that advertising data sharing occurs as a standard practice unless the user exercises the available opt-out mechanism.
Salesforce discloses that it shares personal data for cross-site and cross-app advertising, and provides an opt-out right for California residents and others — exercising this opt-out can reduce tracking-based advertising targeted at you.
How other platforms handle this
We will also provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected.
to request that your data be transferred to a third party (data portability)
Your organization may allow you to access and export your data in order to back it up or transfer it to a service outside of Google.
"Opt out of the sharing of your Personal Data for delivering advertisements on non-Salesforce websites, applications, and servicesExcerpt from Salesforce's Privacy Statement
This provision directly implicates CCPA/CPRA Section 1798.120 (right to opt out of sale/sharing) and similar state laws.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Search "[your state] attorney general consumer complaint" to find your state's direct complaint form
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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The provision operationalizes user control over a specific category of data processing activity—advertising-related data sharing with non-Salesforce entities. It establishes that advertising data sharing occurs as a standard practice unless the user exercises the available opt-out mechanism.
Salesforce discloses that it shares personal data for cross-site and cross-app advertising, and provides an opt-out right for California residents and others — exercising this opt-out can reduce tracking-based advertising targeted at you.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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