This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision operationally constrains Salesforce's ability to render determinative decisions about users through automated systems alone. The restriction applies specifically to decisions with legal consequences, requiring human review or alternative decision pathways for such determinations.
Under this clause, users are entitled to protection against solely automated decision-making with legal effects. This means Salesforce cannot rely exclusively on automated processing to make consequential determinations affecting the user's legal rights or status.
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"Not be subject to a decision based solely on automated processing, including profiling, which produces legal effects ("automated decision-making").Excerpt from Salesforce's Privacy Statement
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This provision operationally constrains Salesforce's ability to render determinative decisions about users through automated systems alone. The restriction applies specifically to decisions with legal consequences, requiring human review or alternative decision pathways for such determinations.
Under this clause, users are entitled to protection against solely automated decision-making with legal effects. This means Salesforce cannot rely exclusively on automated processing to make consequential determinations affecting the user's legal rights or status.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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