Salesforce · Salesforce Privacy Statement · View original document ↗

Automated Decision-Making Opt-Out

Medium severity Unique · 0 of 325 platforms
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This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision operationally constrains Salesforce's ability to render determinative decisions about users through automated systems alone. The restriction applies specifically to decisions with legal consequences, requiring human review or alternative decision pathways for such determinations.

Consumer impact (what this means for users)

Under this clause, users are entitled to protection against solely automated decision-making with legal effects. This means Salesforce cannot rely exclusively on automated processing to make consequential determinations affecting the user's legal rights or status.

How other platforms handle this

Spotify Medium

Request to opt out of the processing of your personal data for tailored advertising. For more information about our processing for these purposes, see the section 'Tailored advertising controls' below. You can exercise your right to opt out through the 'Tailored Ads' setting. If you do not have an a...

Best Buy Medium

You have the right to opt out of the sale or sharing of your personal information. To exercise this right, you can click the 'Do Not Sell or Share My Personal Information' link available on our website, or submit a request through our privacy rights portal. We will process your opt-out request withi...

Bank of America Medium

To limit our sharing: Call us at 1-888-341-5000 — our menu will prompt you through your choices. Visit us online: bankofamerica.com/privacy. Mail the form below. If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our cus...

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▸ View Original Clause Language DOCUMENT RECORD
"
Not be subject to a decision based solely on automated processing, including profiling, which produces legal effects ("automated decision-making").

— Excerpt from Salesforce's Salesforce Privacy Statement

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Salesforce Privacy Statement
Entity
Salesforce
Document last updated
May 5, 2026
Tracking information
First tracked
May 9, 2026
Last verified
May 9, 2026
Record ID
CA-P-001093
Document ID
CA-D-00202
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c8f21ba713a0a380cbbc7d9628803d1d80804e0588bd331250df45b9a62ac5d3
Analysis generated
May 9, 2026 16:18 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Salesforce
Document: Salesforce Privacy Statement
Record ID: CA-P-001093
Captured: 2026-05-09 16:18:56 UTC
SHA-256: c8f21ba713a0a380…
URL: https://conductatlas.com/platform/salesforce/salesforce-privacy-statement/automated-decision-making-opt-out/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Salesforce's Automated Decision-Making Opt-Out clause do?

This provision operationally constrains Salesforce's ability to render determinative decisions about users through automated systems alone. The restriction applies specifically to decisions with legal consequences, requiring human review or alternative decision pathways for such determinations.

How does this clause affect you?

Under this clause, users are entitled to protection against solely automated decision-making with legal effects. This means Salesforce cannot rely exclusively on automated processing to make consequential determinations affecting the user's legal rights or status.

Is ConductAtlas affiliated with Salesforce?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Salesforce.