Salesforce · Salesforce Privacy Statement · View original document ↗

Individual Privacy Rights

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Document Record

What it is

You have the right to access, correct, delete, restrict, or port your personal data, and to object to or opt out of certain processing activities including automated decision-making and advertising data sharing.

This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The provision operationalizes Salesforce's compliance framework with varying regional privacy regimes by conditioning data subject rights on local legal requirements. This establishes the procedural mechanisms through which individuals may exercise control over personal data processed by Salesforce.

Consumer impact (what this means for users)

Consumers can exercise rights including erasure, data portability, opt-out of behavioral advertising, and protection from automated decision-making by submitting a request online, by email, or by phone — and cannot be discriminated against for exercising these rights.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Go to the privacy request form, select your request type (e.g., deletion, access, opt-out), complete the form with your details and country of residence, and submit. You can also email privacy@salesforce.com or call 1-800-931-7365.

How other platforms handle this

Best Buy Medium

Depending on where you live, you may have certain rights regarding your personal information. These rights may include the right to know what personal information we have collected about you, the right to delete your personal information, the right to correct inaccurate personal information, the rig...

OpenAI Medium

Depending on where you live, you may have certain rights regarding your personal information, including: the right to know what personal information we have collected about you; the right to delete personal information we have collected from you; the right to correct inaccurate personal information;...

Walmart Medium

Depending on where you live, you may have the right to: know what personal information we collect about you and how we use and share it; access a copy of the personal information we hold about you; delete personal information we have collected from you; correct inaccurate personal information; opt o...

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
You may have certain rights relating to your Personal Data, subject to local data protection laws. Depending on the applicable laws these rights may include the right to: Access your Personal Data held by us; Know more about how we process your Personal Data; Rectify inaccurate Personal Data; Erase or delete your Personal Data; Restrict our processing of your Personal Data; Transfer your Personal Data to another controller (data portability); Object to any processing of your Personal Data; Opt out of certain disclosures of your Personal Data to third parties; and Withdraw your consent at any time.

— Excerpt from Salesforce's Salesforce Privacy Statement

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

The rights enumerated cover GDPR Articles 15–22, CCPA/CPRA rights (including opt-out of sale/sharing and non-discrimination), and state-level equivalents. Organizations relying on Salesforce as a processor must be prepared to pass through rights requests from data subjects to Salesforce where applicable.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC enforces consumer privacy rights compliance under US law and can act where companies fail to honor stated rights or engage in deceptive practices.
    File a complaint →
  • State AG
    State AGs enforce CCPA/CPRA and other state privacy statutes governing rights to deletion, access, and non-discrimination.
    File a complaint →

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Salesforce Privacy Statement
Entity
Salesforce
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001092
Document ID
CA-D-00202
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6d57ca3ace96499da42f415578be33683fffcb0b2a4b4875870bba5edaddc61c
Analysis generated
March 20, 2026 11:32 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Salesforce
Document: Salesforce Privacy Statement
Record ID: CA-P-001092
Captured: 2026-03-20 11:32:38 UTC
SHA-256: 6d57ca3ace96499d…
URL: https://conductatlas.com/platform/salesforce/salesforce-privacy-statement/individual-privacy-rights/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Salesforce's Individual Privacy Rights clause do?

The provision operationalizes Salesforce's compliance framework with varying regional privacy regimes by conditioning data subject rights on local legal requirements. This establishes the procedural mechanisms through which individuals may exercise control over personal data processed by Salesforce.

How does this clause affect you?

Consumers can exercise rights including erasure, data portability, opt-out of behavioral advertising, and protection from automated decision-making by submitting a request online, by email, or by phone — and cannot be discriminated against for exercising these rights.

Is ConductAtlas affiliated with Salesforce?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Salesforce.