Provision record
Salesforce · Salesforce Privacy Statement · View original document ↗

Individual Privacy Rights

Low severity Common · 290 of 352 platforms
Stay ahead of the changes
Track Salesforce and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF
Document Record

What it is

You have the right to access, correct, delete, restrict, or port your personal data, and to object to or opt out of certain processing activities including automated decision-making and advertising data sharing.

This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The provision operationalizes Salesforce's compliance framework with varying regional privacy regimes by conditioning data subject rights on local legal requirements. This establishes the procedural mechanisms through which individuals may exercise control over personal data processed by Salesforce.

Clause Stability Stable

0
Changes
5
Months Monitored
Apr 3, 2026
First Seen
Apr 17, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.

Consumer impact (what this means for users)

Consumers can exercise rights including erasure, data portability, opt-out of behavioral advertising, and protection from automated decision-making by submitting a request online, by email, or by phone — and cannot be discriminated against for exercising these rights.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Go to the privacy request form, select your request type (e.g., deletion, access, opt-out), complete the form with your details and country of residence, and submit. You can also email privacy@salesforce.com or call 1-800-931-7365.

How other platforms handle this

Google Cloud Medium

When you use them, we'll validate your request by verifying your identity (for example, by confirming that you're signed in to your Google Account).

Notion Medium

Not be Discriminated Against by us for exercising your privacy rights.

Square Medium

You may contact our privacy team with any requests of disclosure, correction, or deletion of your personal information. You may also request suspension of use or suspension of sharing of your personal information with certain third parties.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You may have certain rights relating to your Personal Data, subject to local data protection laws. Depending on the applicable laws these rights may include the right to: Access your Personal Data held by us; Know more about how we process your Personal Data; Rectify inaccurate Personal Data; Erase or delete your Personal Data; Restrict our processing of your Personal Data; Transfer your Personal Data to another controller (data portability); Object to any processing of your Personal Data; Opt out of certain disclosures of your Personal Data to third parties; and Withdraw your consent at any time.

Excerpt from Salesforce's Privacy Statement

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

The rights enumerated cover GDPR Articles 15–22, CCPA/CPRA rights (including opt-out of sale/sharing and non-discrimination), and state-level equivalents.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Salesforce Privacy Statement
Entity
Salesforce
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001092
Document ID
CA-D-00202
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6d57ca3ace96499da42f415578be33683fffcb0b2a4b4875870bba5edaddc61c
Analysis generated
March 20, 2026 11:32 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Salesforce
Document: Salesforce Privacy Statement
Record ID: CA-P-001092
Captured: 2026-03-20 11:32:38 UTC
SHA-256: 6d57ca3ace96499d…
URL: https://conductatlas.com/platform/salesforce/salesforce-privacy-statement/provision/CA-P-001092/individual-privacy-rights/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

Other risks in this policy

Related Analysis

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Salesforce's Individual Privacy Rights clause do?

The provision operationalizes Salesforce's compliance framework with varying regional privacy regimes by conditioning data subject rights on local legal requirements. This establishes the procedural mechanisms through which individuals may exercise control over personal data processed by Salesforce.

How does this clause affect you?

Consumers can exercise rights including erasure, data portability, opt-out of behavioral advertising, and protection from automated decision-making by submitting a request online, by email, or by phone — and cannot be discriminated against for exercising these rights.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Salesforce?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Salesforce.