Salesforce · Salesforce Privacy Statement · View original document ↗

Processor Carve-Out

Medium severity Unique · 0 of 325 platforms
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This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause delineates the scope of Salesforce's privacy obligations by excluding processor relationships from the Privacy Statement's coverage. When Salesforce operates as a processor rather than a controller, different data protection obligations and contractual frameworks typically apply under separate data processing agreements, which affects how personal data handling is governed and what privacy disclosures apply.

Consumer impact (what this means for users)

Users whose data is processed through Salesforce platforms where customers act as data controllers (such as through customer-created applications or communications) are not covered by this Privacy Statement. Instead, the applicable privacy terms are established through separate processor agreements between Salesforce and the customer organization rather than through this public-facing statement.

How other platforms handle this

Tabnine Medium

Tabnine is headquartered in the United States and operates globally. If you are located outside the United States, your personal data may be transferred to and processed in the United States or other countries that may not provide the same level of data protection as your home country. We rely on ap...

Coinbase Medium

We may share personal information with third-party service providers and partners who support our business operations, including identity verification providers, payment processors, analytics providers, marketing partners, and blockchain analytics companies.

Stripe Medium

We may share information about you and your transactions with Card Networks and our financial services partners. By accepting this agreement, you authorize Stripe to share your information with these entities for purposes including facilitating your use of the Services, complying with applicable law...

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▸ View Original Clause Language DOCUMENT RECORD
"
This Privacy Statement does not apply to the extent we process Personal Data as a processor or service provider on behalf of our customers, including where we offer to our customers various services through which our customers (or their affiliates): (i) create their own websites and applications running on our platforms; (ii) sell or offer their own products and services; (iii) send electronic communications to others.

— Excerpt from Salesforce's Salesforce Privacy Statement

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Salesforce Privacy Statement
Entity
Salesforce
Document last updated
May 5, 2026
Tracking information
First tracked
May 9, 2026
Last verified
May 9, 2026
Record ID
CA-P-001089
Document ID
CA-D-00202
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c8f21ba713a0a380cbbc7d9628803d1d80804e0588bd331250df45b9a62ac5d3
Analysis generated
May 9, 2026 16:18 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Salesforce
Document: Salesforce Privacy Statement
Record ID: CA-P-001089
Captured: 2026-05-09 16:18:56 UTC
SHA-256: c8f21ba713a0a380…
URL: https://conductatlas.com/platform/salesforce/salesforce-privacy-statement/processor-carve-out/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Salesforce's Processor Carve-Out clause do?

This clause delineates the scope of Salesforce's privacy obligations by excluding processor relationships from the Privacy Statement's coverage. When Salesforce operates as a processor rather than a controller, different data protection obligations and contractual frameworks typically apply under separate data processing agreements, which affects how personal data handling is governed and what privacy disclosures apply.

How does this clause affect you?

Users whose data is processed through Salesforce platforms where customers act as data controllers (such as through customer-created applications or communications) are not covered by this Privacy Statement. Instead, the applicable privacy terms are established through separate processor agreements between Salesforce and the customer organization rather than through this public-facing statement.

Is ConductAtlas affiliated with Salesforce?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Salesforce.