Provision record
Salesforce · Salesforce Privacy Statement · View original document ↗

Processor Carve-Out

Medium severity Common · 287 of 352 platforms
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This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause delineates the scope of Salesforce's privacy obligations by excluding processor relationships from the Privacy Statement's coverage. When Salesforce operates as a processor rather than a controller, different data protection obligations and contractual frameworks typically apply under separate data processing agreements, which affects how personal data handling is governed and what privacy disclosures apply.

Clause Stability Stable

0
Changes
5
Months Monitored
Apr 3, 2026
First Seen
May 7, 2026
Last Seen
This clause type exists across 4430 other provisions on other platforms.

Consumer impact (what this means for users)

Users whose data is processed through Salesforce platforms where customers act as data controllers (such as through customer-created applications or communications) are not covered by this Privacy Statement. Instead, the applicable privacy terms are established through separate processor agreements between Salesforce and the customer organization rather than through this public-facing statement.

How other platforms handle this

Squarespace Medium

Each payment processor uses and processes your complete payment information in accordance with its applicable privacy policy (Stripe and PayPal).

Tinder Medium

we may share data between our affiliates for the safety and security of our users and may take necessary actions if we believe you have violated these Terms, including banning you from our Services and/or our affiliates' services...

Skillshare Medium

Whenever we transfer personal data internationally, we use tools and transfer agreements to: make sure the data transfer complies with applicable law; and help to give your data the same level of protection as it has in the EU...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
This Privacy Statement does not apply to the extent we process Personal Data as a processor or service provider on behalf of our customers, including where we offer to our customers various services through which our customers (or their affiliates): (i) create their own websites and applications running on our platforms; (ii) sell or offer their own products and services; (iii) send electronic communications to others.

Excerpt from Salesforce's Privacy Statement

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Salesforce Privacy Statement
Entity
Salesforce
Document last updated
May 5, 2026
Tracking information
First tracked
May 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-001089
Document ID
CA-D-00202
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
906367235ff8fca154a96b8875671b5ce81f50e21d644d966ef899d5c1e5e037
Analysis generated
May 9, 2026 16:18 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Salesforce
Document: Salesforce Privacy Statement
Record ID: CA-P-001089
Captured: 2026-05-09 16:18:56 UTC
SHA-256: 906367235ff8fca1…
URL: https://conductatlas.com/platform/salesforce/salesforce-privacy-statement/provision/CA-P-001089/processor-carve-out/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Salesforce's Processor Carve-Out clause do?

This clause delineates the scope of Salesforce's privacy obligations by excluding processor relationships from the Privacy Statement's coverage. When Salesforce operates as a processor rather than a controller, different data protection obligations and contractual frameworks typically apply under separate data processing agreements, which affects how personal data handling is governed and what privacy disclosures apply.

How does this clause affect you?

Users whose data is processed through Salesforce platforms where customers act as data controllers (such as through customer-created applications or communications) are not covered by this Privacy Statement. Instead, the applicable privacy terms are established through separate processor agreements between Salesforce and the customer organization rather than through this public-facing statement.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.

Is ConductAtlas affiliated with Salesforce?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Salesforce.