82 Total

Key Facts · in the document’s own words

Does Salesforce limit its use of artificial intelligence to contexts where it is legally permissible, in compliance with the Privacy Statement, and consistent with Salesforce's commitments and values?
“Where artificial intelligence is leveraged, it will only be used where legally permissible, in compliance with this Privacy Statement, and in a manner which is consistent with our commitments and values.”
Version CA-V-002057, captured May 1, 2026 · live source ↗
Our reading, not the document’s words
Salesforce limits its use of artificial intelligence to contexts where it is legally permissible, in compliance with the Privacy Statement, and consistent with Salesforce's commitments and values.
How does Salesforce ensure that recipients of Personal Data in international transfers provide an adequate level of protection and security?
“We ensure that the recipient of your Personal Data provides an adequate level of protection and security, by entering into appropriate agreements, including, where required, standard contractual clauses or an alternative mechanism...”
Version CA-V-002057, captured May 1, 2026 · live source ↗
Our reading, not the document’s words
Salesforce ensures that recipients of Personal Data in international transfers provide an adequate level of protection and security by entering into appropriate agreements, including, where required, standard contractual clauses or an alternative mechanism.
Does Salesforce collect Personal Data for tailored advertising purposes from third-party providers of business contact information?
“The Personal Data we collect from other sources for the purposes of tailored advertising includes personal identifiers professional or employment-related information...We collect this from third party providers of business contact information...”
Version CA-V-002057, captured May 1, 2026 · live source ↗
Our reading, not the document’s words
Salesforce collects Personal Data for tailored advertising purposes from third-party providers of business contact information, where that data includes personal identifiers and professional or employment-related information.
When a reader opts in to have their badge scanned by an event sponsor, to whom are they providing their Personal Data?
“In the event you choose to opt-in to have your badge scanned by an event sponsor, you are providing your Personal Data directly to the sponsor (not to Salesforce) and the processing of your badge data will be subject to the event sponsor's privacy policy”
Version CA-V-002057, captured May 1, 2026 · live source ↗
Our reading, not the document’s words
When a reader opts in to have their badge scanned by an event sponsor, they are providing their Personal Data directly to the sponsor—not to Salesforce—and that data's processing is governed by the event sponsor's privacy policy.
Do individuals located in the EEA or the UK have the right to lodge a complaint with the competent supervisory authority?
“If you believe that we have not been able to assist with your complaint or concern, and you are located in the EEA or the UK, you have the right to lodge a complaint with the competent supervisory authority.”
Version CA-V-002057, captured May 1, 2026 · live source ↗
Our reading, not the document’s words
Salesforce acknowledges that individuals located in the EEA or the UK have the right to lodge a complaint with the competent supervisory authority if they believe Salesforce has not been able to assist with their complaint or concern.
Where does Salesforce transfer and store Personal Data?
“Your Personal Data may be transferred to and stored by us in the United States and by our affiliates and third-parties...your Personal Data may be processed and stored outside your country or jurisdiction...”
Version CA-V-002057, captured May 1, 2026 · live source ↗
Our reading, not the document’s words
Salesforce transfers and stores Personal Data in the United States, and that data may also be processed and stored outside a reader's country or jurisdiction by Salesforce's affiliates and third parties.
Summary
Generated by a model from the captured document; not read by a person

This document explains how Salesforce collects, uses, and shares your personal information when you interact with Salesforce directly—though it does not cover data Salesforce handles on behalf of its business customers. Salesforce may share your information with contracted vendors, event sponsors, and international affiliates, and it collects data from third-party sources for targeted advertising. You have the right to request that Salesforce delete your personal data, and Salesforce states it does not sell personal data.

Analysis

This Privacy Statement establishes Salesforce, Inc. and its affiliates as data controllers responsible for Personal Data processing, while explicitly carving out data Salesforce processes as a processor or service provider on behalf of customers. It sets out the categories of Personal Data Salesforce collects—including data acquired from third-party business contact providers for tailored advertising—and the parties with whom Salesforce shares that data, including contracted service providers, event sponsors, and international affiliates and third parties. Cross-border transfers are governed by appropriate agreements, including standard contractual clauses where required, to ensure adequate protection. Individuals are recognized as holding a right to erasure, and EEA and UK individuals are acknowledged as having the right to escalate unresolved complaints to a competent supervisory authority. Salesforce expressly limits its use of artificial intelligence to contexts that are legally permissible, consistent with the Privacy Statement, and aligned with its stated commitments and values.

What this means for you

As an individual, your Personal Data may be collected not only directly from you but also from third-party business contact providers for tailored advertising purposes. Attending a Salesforce event, webinar, or accessing a sponsored resource may result in your Personal Data being shared with the relevant sponsors; and if you opt in to a badge scan by an event sponsor, your data goes directly to that sponsor and is governed by the sponsor's own privacy policy—not Salesforce's. Your Personal Data may be transferred to and stored in the United States, and may also be processed by affiliates and third parties outside your home jurisdiction. You have a recognized right to request erasure of your Personal Data, and if you are located in the EEA or the UK and Salesforce has not resolved your complaint, you can lodge a complaint directly with the competent supervisory authority.

Institutional Analysis
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Clauses withheld

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Featured provisions
Generated by a model from the captured document; not read by a person

Complete Provision Index

Every distinct legal provision identified in this document. Featured provisions appear above with analysis.

82 provisions
12 featured
16 clause types
Restricted or Prohibited Content/Industries 1
Acceptable Use Restrictions 1
Disclosure and Transparency Requirements 1

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Archival ProvenanceSource & Archival Record
This version captured May 1, 2026 06:15 UTC
Last successful capture May 11, 2026 15:16 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000202
Version ID CA-V-002057
SHA-256 (extracted text, extractor v5) 15e7d04d51c933fb627897db2f324d7f578682a3c4a640b952ed65ca510d59a2
✓ Snapshot stored Archived-bytes anchor not yet recorded

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