10 Total
0 High severity
6 Medium severity
4 Low severity
Summary

This is Salesforce's privacy policy, explaining what personal information they collect about you when you visit their website, attend their events, or communicate with them, and how they use and share that information. Salesforce shares your data with service providers, partners, event sponsors, and affiliated companies, and may transfer it internationally. You have rights to access, correct, delete, or opt out of certain uses of your personal data by contacting Salesforce directly.

Technical Summary

This document is Salesforce's corporate Privacy Statement (effective August 26, 2025), governing the collection, use, sharing, and processing of Personal Data by Salesforce, Inc. and its affiliates acting as data controllers. It covers data collected through website interactions, marketing communications, events, office visits, and related activities, and establishes a comprehensive set of individual rights including access, rectification, erasure, portability, objection, and opt-out of cross-context advertising. The statement addresses international data transfers through mechanisms including EU Standard Contractual Clauses, EU-U.S. Data Privacy Framework, Swiss-U.S. DPF, and Binding Corporate Rules. Notably, Salesforce explicitly carves out its processor role on behalf of enterprise customers, limiting the statement's applicability in those contexts. Contact mechanisms are provided for rights requests via web form, email, phone, and postal address.

Evidence Provenance
Captured May 1, 2026 06:15 UTC
Document ID CA-D-000202
Version ID CA-V-001113
Wayback Machine View archived versions →
SHA-256 906367235ff8fca154a96b8875671b5ce81f50e21d644d966ef899d5c1e5e037
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Cryptographically signed
Institutional Analysis

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Change Timeline
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Analyzed Changes

1 change analyzed since monitoring began.

What changed Salesforce updated their Salesforce Privacy Statement on May 01, 2026. Change detected: 1 sentence(s) added, 1 sentence(s) modified. Document contained 219 sentences after update.
Consumer impact Salesforce has added a dedicated section to its Privacy Statement linking to Transparency Reports that detail government requests for customer data from 2020 through the first half of 2025. This gives consumers and businesses greater insight into how frequently and under what circumstances law enforcement or government agencies may access their data held by Salesforce. You can review the linked transparency reports directly in the updated Privacy Statement to understand the volume and nature of government data requests made to Salesforce.
Why it matters The addition of transparency reports gives consumers and enterprise customers concrete, annually updated information about how often governments request access to Salesforce-held data. This supports informed risk assessments and strengthens trust in Salesforce's data governance practices.

Recent Clause-Level Changes May 1, 2026

10 provisions unchanged.

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Medium Severity — 6 provisions
Low Severity — 4 provisions

Cross-platform context

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Applicable Regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
CFAA
United States Federal
CAN-SPAM
United States Federal
GDPR
European Union