Provision record
Salesforce · Salesforce Privacy Statement · View original document ↗

Binding arbitration available for unresolved DPF complaints

Common · 196 of 343 platforms
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This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

OpenAI

If any part of these arbitration terms is found to be illegal or unenforceable, the remainder will remain in effect, except that if a finding...would allow class arbitration...this entire dispute resolution section will be unenforceable.

Credit Karma

you may reject the change by sending us written notice within 30 days of the change to Credit Karma's address for Notice, in which case your account with Credit Karma will be immediately terminated

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If neither Salesforce nor these authorities resolve your complaint, you may have the possibility to engage in binding arbitration through the DPF Panel.

Excerpt from Salesforce's Privacy Statement

Provision details

Document information
Document
Salesforce Privacy Statement
Entity
Salesforce
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-002057, captured May 1, 2026
Record ID
CA-P-031893
Document ID
CA-D-000202
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-002057)
15e7d04d51c933fb627897db2f324d7f578682a3c4a640b952ed65ca510d59a2
Analysis generated
May 9, 2026 16:18 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-002057, captured May 1, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007572, captured Oct. 16, 2026; this clause has not been re-checked against it.
Citation Record
Entity: Salesforce
Document: Salesforce Privacy Statement
Record ID: CA-P-031893
Version: CA-V-002057
Captured: 2026-05-01 06:15:43 UTC
SHA-256: 15e7d04d51c933fb…
URL: https://conductatlas.com/platform/salesforce/salesforce-privacy-statement/provision/CA-P-031893/binding-arbitration-available-for-unresolved-dpf-complaints/
Accessed: Oct. 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Salesforce's Binding arbitration available for unresolved DPF complaints clause do?

The clause states: “If neither Salesforce nor these authorities resolve your complaint, you may have the possibility to engage in binding arbitration through the DPF Panel.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 196 platforms. See the full comparison.

Is ConductAtlas affiliated with Salesforce?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Salesforce.