This is Revolut's personal account terms document for US customers, covering how your prepaid Visa/Mastercard account works, including sending money, currency exchange, and card use — all provided by Revolut Technologies Inc. with Lead Bank as the actual card issuer. The most important thing to know is that by using Revolut you agree to mandatory individual arbitration, meaning you give up your right to sue Revolut in court or join a class action lawsuit if something goes wrong. You should read the arbitration clause carefully and be aware that your FDIC deposit insurance coverage depends on meeting specific requirements outlined in a separate Cardholder Agreement.
This document governs the contractual relationship between Revolut Technologies Inc. and US personal account holders, establishing terms for a prepaid card program issued by Lead Bank (FDIC member) under Visa and Mastercard licenses, with Revolut acting as technology services provider and program manager. The most significant obligations include user responsibility for account security, compliance with usage restrictions (including prohibitions on speculative FX trading and business use), mandatory arbitration for dispute resolution, and user liability for unauthorized transactions resulting from failure to safeguard security details. Notably, the document contains a broad unilateral right for Revolut to terminate accounts with immediate effect where fraud or security concerns are suspected, wide discretion to block or delay transactions without prior notice, and a limitation of liability clause that caps Revolut's exposure to direct losses only while excluding consequential damages. The agreement engages US federal consumer financial protection frameworks including the Electronic Fund Transfer Act (EFTA), FDIC deposit insurance rules, FinCEN AML/BSA requirements, and OFAC sanctions compliance obligations; the CFPB has primary enforcement authority over prepaid account rules under Regulation E (12 CFR Part 1005). Material compliance considerations include the document's reliance on a bank partnership model (Lead Bank) which creates layered regulatory obligations and potential gaps in consumer protections compared to direct bank accounts, and the arbitration clause which forecloses class action remedies for consumers.
🔒 Institutional analysis locked
Regulatory exposure by statute, material risk assessment, vendor due diligence action items, and enforcement precedent. Available on Professional.
Upgrade to Professional — $149/mo1 change analyzed since monitoring began.
This is a material shift from previous dispute resolution terms, replacing traditional litigation rights with mandatory arbitration and eliminating class action remedies, significantly limiting user legal remedies.
New explicit provision grants Revolut unilateral payment blocking authority beyond fraud prevention, covering regulatory compliance and sanctions without requiring user consent or prior notice.
New provision introduces conditional FDIC deposit insurance coverage dependent on meeting unspecified requirements, creating uncertainty about actual coverage scope and conditions.
New restriction explicitly prohibits speculative forex trading and arbitrage, limiting user's permitted FX market activities beyond normal currency conversion.
New provision discloses encryption limitation where Revolut cannot assist with disputes involving Revolut Messenger communications, creating potential support gaps for message-related issues.
Removal of explicit KYC/identity verification provisions from primary terms suggests these requirements may have been relocated or de-emphasized in the current version.
Removal of standalone fees provision may indicate fees are now addressed separately or in supplementary documents, reducing transparency in primary terms.
Removal of privacy incorporation provision weakens explicit cross-reference to privacy policy, potentially reducing user awareness of data practices in main terms.
Removal of supplementary terms provision from main agreement may obscure the existence or relevance of product-specific terms to users.
Removal of standalone crypto services provision eliminates explicit high-severity warnings about cryptocurrency risks, potentially reducing informed consent for crypto transactions.
Previous version had empty excerpt; current version adds explicit 'for any reason we decide' clause and specifies notification timing exceptions, expanding Revolut's termination discretion.
Previous version had empty excerpt; current version now includes explicit detailed enumeration of excluded damages (business losses, lost revenue, lost profits, lost data) with heightened liability protection.
Previous version had empty excerpt; current version now explicitly integrates sanctions blocking provisions into transaction refusal rights with specific reference to OFAC programs.
Previous version had empty excerpt with 'User Eligibility and Age Restrictions' label; current version now specifies exact age thresholds (18 for adults, 6-17 for supervised minor accounts) and parental guardianship requirements.
Cross-platform context
See how other platforms handle Account Suspension and Termination and similar clauses.
Compare across platforms →