Revolut · Revolut Terms of Service

Post-Closure Funds Access Restriction

Medium severity
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What it is

After your Revolut account is closed, you can only get your remaining money back in US dollars — you cannot withdraw it in any other currency you may have been holding.

Change history

added Apr 29, 2026

New restriction limits currency options for post-closure withdrawals to USD only, potentially disadvantaging users in other jurisdictions or holding non-USD balances.

View full change record →

Consumer impact (what this means for users)

Customers holding foreign currency balances when their account is closed — including in cases of involuntary closure by Revolut — will have those balances converted to USD, creating potential financial loss from the forced conversion at Revolut's prevailing exchange rate.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Export Your Data
    Before closing your account, convert any foreign currency balances to USD or transfer them out through the Revolut app to avoid forced conversion at Revolut's exchange rate. Download your transaction history for your records.

Cross-platform context

See how other platforms handle Post-Closure Funds Access Restriction and similar clauses.

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Why it matters (compliance & risk perspective)

If you hold funds in foreign currencies at the time your account is closed — whether voluntarily or by Revolut's decision — those funds will be converted to US dollars, potentially at an unfavorable exchange rate determined by Revolut.

View original clause language
Once your account is closed you can only withdraw your money in US dollars.

Institutional analysis (Compliance & legal intelligence)

(1) REGULATORY FRAMEWORK: Forced currency conversion of consumer funds at account closure engages EFTA error resolution requirements and Regulation E provisions on balance retrieval for prepaid accounts (12 CFR 1005.18(d)). State unclaimed property laws (escheatment statutes) may govern how unconverted foreign currency balances are treated after account closure if the customer cannot be located. CFPB's Prepaid Accounts Rule requires clear disclosure of account closure procedures and fund retrieval methods. (2)

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Applicable agencies

  • CFPB
    The CFPB oversees prepaid account fund retrieval practices under Regulation E and the Prepaid Accounts Rule, including the terms on which post-closure balances must be made available to consumers.
    File a complaint →

Provision details

Document information
Document
Revolut Terms of Service
Entity
Revolut
Document last updated
April 29, 2026
Tracking information
First tracked
April 27, 2026
Last verified
April 27, 2026
Record ID
CA-P-003641
Document ID
CA-D-00267
Evidence Provenance
Source URL
Wayback Machine
SHA-256
4443517be87c2c1be80196d79df41252a2b5ac54e66fb6f79be5c4557ba58694
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Revolut | Document: Revolut Terms of Service | Record: CA-P-003641
Captured: 2026-04-27 15:23:46 UTC | SHA-256: 4443517be87c2c1b…
URL: https://conductatlas.com/platform/revolut/revolut-terms-of-service/post-closure-funds-access-restriction/
Accessed: May 2, 2026
Classification
Severity
Medium
Categories

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