Provision record
PlanetScale · PlanetScale Terms of Service · View original document ↗

Customer must provide prompt notice and cooperation for indemnification

Medium severity Explicitdocumentlanguage Common · 233 of 352 platforms
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This analysis describes what PlanetScale's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Synthesia Medium

Customer must provide us with prompt written notice of any Claim Against Customer and allow us the right to assume the exclusive defense and control...

Mixpanel Medium

The party seeking indemnity...must give the other party...the following: (i) prompt written notice of any claim...,(ii) all cooperation and assistance reasonably requested by the Indemnitor in the defense of the claim...and (iii) sole control over the defense and settlement of the claim...

Twilio Medium

Your obligations in Section 6.2 (Indemnification by Customer) of this Agreement will apply to the extent permitted by applicable law, regulation, or procedure.

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▸ View Original Clause Language DOCUMENT RECORD
"
Customer provides PlanetScale: (i) prompt written notice of the Infringement Claim to support@planetscale.com, (ii) exclusive control over the defense and settlement of the Infringement Claim

Excerpt from PlanetScale's Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
PlanetScale Terms of Service
Entity
PlanetScale
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-072889
Document ID
CA-D-00683
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
66f4acad5ba0274c92946f618cbb71bc8537e8d2abef828139e0c429c54ca79d
Analysis generated
July 12, 2026 15:44 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: PlanetScale
Document: PlanetScale Terms of Service
Record ID: CA-P-072889
Captured: 2026-07-12 15:44:57 UTC
SHA-256: 66f4acad5ba0274c…
URL: https://conductatlas.com/platform/planetscale/planetscale-terms-of-service/provision/CA-P-072889/customer-must-provide-prompt-notice-and-cooperation-for-indemnification/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does PlanetScale's Customer must provide prompt notice and cooperation for indemnification clause do?

The clause states: “Customer provides PlanetScale: (i) prompt written notice of the Infringement Claim to support@planetscale.com, (ii) exclusive control over the defense and settlement of the Infringement Claim”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 233 platforms. See the full comparison.

Is ConductAtlas affiliated with PlanetScale?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by PlanetScale.