Provision record
PlanetScale · PlanetScale Terms of Service · View original document ↗

Customer must cooperate with compliance audit

Medium severity Explicit document language Common · 277 of 352 platforms
Stay ahead of the changes
Track PlanetScale and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF

This analysis describes what PlanetScale's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Marqeta Medium

Marqeta will (i) at all times have access to pending and closed Complaints and Customer's responses, and (ii) have the right to audit such Complaints.

Datadog Medium

Datadog also may cooperate with appropriate law enforcement agencies, regulators, or other appropriate third parties to help with the investigation and prosecution of illegal conduct.

Linear Medium

Linear will use commercially reasonable efforts...to (x) provide Customer with notice and an opportunity to remedy such violation or threat prior to any such suspension...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Customer and End Users shall provide reasonable cooperation with any such audit.

Excerpt from PlanetScale's Terms of Service

Applicable regulations

DSA
European Union
FTC Act Section 5
United States Federal

Provision details

Document information
Document
PlanetScale Terms of Service
Entity
PlanetScale
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-072829
Document ID
CA-D-00683
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
66f4acad5ba0274c92946f618cbb71bc8537e8d2abef828139e0c429c54ca79d
Analysis generated
July 12, 2026 15:44 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: PlanetScale
Document: PlanetScale Terms of Service
Record ID: CA-P-072829
Captured: 2026-07-12 15:44:57 UTC
SHA-256: 66f4acad5ba0274c…
URL: https://conductatlas.com/platform/planetscale/planetscale-terms-of-service/provision/CA-P-072829/customer-must-cooperate-with-compliance-audit/
Accessed: Aug. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does PlanetScale's Customer must cooperate with compliance audit clause do?

The clause states: “Customer and End Users shall provide reasonable cooperation with any such audit.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.

Is ConductAtlas affiliated with PlanetScale?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by PlanetScale.