The agreement states that all fees paid to PlanetScale are non-refundable and non-cancelable, authorizes PlanetScale to charge 1.5% monthly interest on overdue or underpaid amounts, and permits service suspension for non-payment while the customer's payment obligation continues during the suspension period.
This analysis describes what PlanetScale's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that customers bear the full financial obligation for fees incurred regardless of service outcome, and that PlanetScale retains the right to accrue interest charges and suspend access simultaneously, with no fee relief during suspension periods. The authority to modify fees upon reasonable notice without specifying a minimum notice period or opt-out mechanism is an operationally significant condition for budget-sensitive deployments.
Under this clause, customers who dispute or delay payment may face both service suspension and accumulating interest charges at 1.5% per month, with no stated mechanism to pause billing during a dispute. The agreement states that fee modification is permitted upon reasonable notice, without specifying the notice period or whether advance consent is required.
Cross-platform context
See how other platforms handle Non-Refundable, Non-Cancelable Fees with Interest on Overdue Amounts and similar clauses.
Compare across platforms →"All Fees are non-refundable, non-cancelable, and exclusive of applicable taxes. PlanetScale is entitled to charge Customer interest, at a rate equal to one and a half percent (1.5%) per month on any overdue or underpaid amounts. If Customer fails to pay Fees in accordance with this Section 4.1, PlanetScale may suspend provision of the Product until such payment is received by PlanetScale. Customer's payment obligation will remain in effect during any such suspension. PlanetScale may modify the Fees upon reasonable notice to Customer.Excerpt from PlanetScale's Terms of Service
(1) REGULATORY LANDSCAPE: The non-refundable fee and interest provisions may engage state consumer protection statutes, including California's Unfair Competition Law (UCL) and similar frameworks in other jurisdictions, particularly where customers are individual consumers rather than …
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This provision establishes that customers bear the full financial obligation for fees incurred regardless of service outcome, and that PlanetScale retains the right to accrue interest charges and suspend access simultaneously, with no fee relief during suspension periods. The authority to modify fees upon reasonable notice without specifying a minimum notice period or opt-out mechanism is an operationally significant condition …
Under this clause, customers who dispute or delay payment may face both service suspension and accumulating interest charges at 1.5% per month, with no stated mechanism to pause billing during a dispute. The agreement states that fee modification is permitted upon reasonable notice, without specifying the notice period or whether advance consent is required.
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