Provision record
PlanetScale · PlanetScale Terms of Service · View original document ↗

PlanetScale audit right over customer facilities

Medium confidence Common · 270 of 343 platforms

Key Facts · in the document’s own words

What does PlanetScale have the right to conduct?
“PlanetScale shall have the right to conduct and/or direct an independent accounting firm to conduct, during normal business hours, an audit of Customer's and/or End User's facilities, computers and records”
Version CA-V-006096, captured Aug. 26, 2026 · live source ↗
Our reading, not the document’s words
PlanetScale has the right to conduct, or direct an independent accounting firm to conduct, an audit of Customer's and End User's facilities, computers, and records during normal business hours.
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This analysis describes what PlanetScale's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

The audit right grants PlanetScale access to the customer's physical and digital infrastructure, which could expose sensitive operational and data assets.

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Interpretive note: The excerpt does not specify what triggers the audit right or whether any notice requirement applies. The canonical claim reflects only what the provided language states; conditions or triggers may exist in surrounding text.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Readers must permit PlanetScale or an independent accounting firm it directs to audit their facilities, computers, and records during normal business hours.

How other platforms handle this

Marqeta

Marqeta will (i) at all times have access to pending and closed Complaints and Customer's responses, and (ii) have the right to audit such Complaints.

OpenAI

If you believe we have suspended or terminated your account in error, you can file an appeal with us by contacting our Support team.

Workday

Take any action with respect to your User Content that is necessary or appropriate, in Workday's sole discretion, to ensure compliance with applicable law and these Terms or to protect any third-party rights...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
PlanetScale shall have the right to conduct and/or direct an independent accounting firm to conduct, during normal business hours, an audit of Customer's and/or End User's facilities, computers and records

Excerpt from PlanetScale's Terms of Service

Provision details

Document information
Document
PlanetScale Terms of Service
Entity
PlanetScale
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-006096, captured Aug. 26, 2026
Record ID
CA-P-072828
Document ID
CA-D-000683
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-006096)
551105cb9f577a78a9d21f7716274596fa56a9fbf58221a670d4a06235e374d8
Analysis generated
July 12, 2026 15:44 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006096, captured Aug. 26, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: PlanetScale
Document: PlanetScale Terms of Service
Record ID: CA-P-072828
Version: CA-V-006096
Captured: 2026-08-26 01:17:30 UTC
SHA-256: 551105cb9f577a78…
URL: https://conductatlas.com/platform/planetscale/planetscale-terms-of-service/provision/CA-P-072828/planetscale-audit-right-over-customer-facilities/
Accessed: Nov. 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does PlanetScale's PlanetScale audit right over customer facilities clause do?

The audit right grants PlanetScale access to the customer's physical and digital infrastructure, which could expose sensitive operational and data assets.

How does this clause affect you?

Readers must permit PlanetScale or an independent accounting firm it directs to audit their facilities, computers, and records during normal business hours.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 270 platforms. See the full comparison.

Is ConductAtlas affiliated with PlanetScale?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by PlanetScale.