The agreement grants PlanetScale the right to conduct or commission audits of customer and end user physical facilities, computers, and records during normal business hours to verify compliance with the agreement and acceptable use policy, with customers obligated to cooperate.
This analysis describes what PlanetScale's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision authorizes physical and records-based audits of customer infrastructure, which may extend to sensitive business systems and data beyond the scope of PlanetScale's database service. The scope of 'facilities, computers and records' is broad and the agreement does not specify prior notice requirements, audit frequency limits, or confidentiality obligations applicable to the auditing firm.
Interpretive note: The agreement does not specify advance notice requirements, audit frequency limits, or confidentiality obligations applicable to designated auditing firms, leaving the practical scope of this right ambiguous.
Under this clause, customers agree to permit PlanetScale or a designated independent accounting firm to audit their physical facilities, computer systems, and records during business hours. The agreement requires reasonable cooperation with such audits but does not define limits on audit scope, frequency, or advance notice requirements.
Cross-platform context
See how other platforms handle Audit Rights Over Customer Facilities and Records and similar clauses.
Compare across platforms →"PlanetScale shall have the right to conduct and/or direct an independent accounting firm to conduct, during normal business hours, an audit of Customer's and/or End User's facilities, computers and records to confirm Customer's and/or End user's use of Product is in compliance with this Agreement and AUP. Customer and End Users shall provide reasonable cooperation with any such audit.Excerpt from PlanetScale's Terms of Service
(1) REGULATORY LANDSCAPE: Physical and systems audit rights of this scope may interact with customer-side data protection obligations under GDPR, CCPA, HIPAA, and applicable trade secret laws, particularly where auditors access systems containing third-party personal …
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
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This provision authorizes physical and records-based audits of customer infrastructure, which may extend to sensitive business systems and data beyond the scope of PlanetScale's database service. The scope of 'facilities, computers and records' is broad and the agreement does not specify prior notice requirements, audit frequency limits, or confidentiality obligations applicable to the auditing firm.
Under this clause, customers agree to permit PlanetScale or a designated independent accounting firm to audit their physical facilities, computer systems, and records during business hours. The agreement requires reasonable cooperation with such audits but does not define limits on audit scope, frequency, or advance notice requirements.
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