Provision record
PlanetScale · PlanetScale Terms of Service · View original document ↗

Customer reimburses chargeback fees

Medium severity Explicit document language Common · 178 of 352 platforms
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This analysis describes what PlanetScale's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Instacart Medium

Service fees are generally not refundable for returned items. If your order is refunded, we may issue a refund, replacement, or credit at our discretion.

Synthesia Medium

In the event of such a termination by Customer, we will refund Customer any prepaid fees covering the remainder of the term of all subscriptions after the effective date of termination.

Miro Medium

Miro will then refund to Customer any pre-paid, unused fees for the terminated portion of the Subscription Term (for the Performance Warranty) or for the non-conforming Technical Services (for the Technical Services Warranty).

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Customer will reimburse PlanetScale for chargeback fees incurred in connection with Customer's use of the Product.

Excerpt from PlanetScale's Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
PlanetScale Terms of Service
Entity
PlanetScale
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-072845
Document ID
CA-D-00683
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
66f4acad5ba0274c92946f618cbb71bc8537e8d2abef828139e0c429c54ca79d
Analysis generated
July 12, 2026 15:44 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: PlanetScale
Document: PlanetScale Terms of Service
Record ID: CA-P-072845
Captured: 2026-07-12 15:44:57 UTC
SHA-256: 66f4acad5ba0274c…
URL: https://conductatlas.com/platform/planetscale/planetscale-terms-of-service/provision/CA-P-072845/customer-reimburses-chargeback-fees/
Accessed: Aug. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does PlanetScale's Customer reimburses chargeback fees clause do?

The clause states: “Customer will reimburse PlanetScale for chargeback fees incurred in connection with Customer's use of the Product.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.

Is ConductAtlas affiliated with PlanetScale?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by PlanetScale.