PayPal · PayPal User Agreement · View original document ↗

Liability Limitation — PayPal's Aggregate Liability Cap

High severity Unique · 0 of 343 platforms
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This analysis describes what PayPal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This exclusion narrows the scope of remedies available in disputes by eliminating recovery for categories of harm that often represent the largest financial exposure in liability contexts. The operative effect is to confine potential liability to direct, actual damages and exclude speculative or derivative harm.

Clause Stability Stable

0
Changes
3
Months Monitored
Apr 9, 2026
First Seen
Apr 9, 2026
Last Seen
This clause type exists across 912 other provisions on other platforms.

Consumer impact (what this means for users)

Under this provision, users cannot recover damages for consequential harms, lost profits, or indirect business losses through claims against PayPal, even if PayPal's actions caused such harm. Recovery is limited to direct damages only, as defined by the liability framework.

How other platforms handle this

Synthesia Medium

To the maximum extent permitted by applicable law, in no event will Synthesia's aggregate liability to you under or in connection with this Agreement exceed the total fees paid or payable by you to Synthesia in the twelve (12) month period immediately preceding the event giving rise to the claim. In...

ConvertKit Medium

To the maximum extent permitted by applicable law, Kit shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting ...

Pinterest Medium

To the maximum extent permitted by applicable law, Pinterest shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, res...

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▸ View Original Clause Language DOCUMENT RECORD
"
In no event will PayPal, its affiliates, its licensors, or each of their respective officers, directors, other users, employees, attorneys, agents, representatives, suppliers, or contractors be liable for any punitive, special, indirect, incidental, reliance, or consequential damages, loss of profits, loss of business, loss of goodwill, or any damages whatsoever.

— Excerpt from PayPal's PayPal User Agreement

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
PayPal User Agreement
Entity
PayPal
Document last updated
May 5, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 9, 2026
Record ID
CA-P-002294
Document ID
CA-D-00044
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
787aedff80f89f2d9da4fd79756bbd226f8a5338c9e19c15b2a2fa0d01f59a90
Analysis generated
March 6, 2026 20:26 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: PayPal
Document: PayPal User Agreement
Record ID: CA-P-002294
Captured: 2026-03-06 20:26:28 UTC
SHA-256: 787aedff80f89f2d…
URL: https://conductatlas.com/platform/paypal/paypal-user-agreement/liability-limitation-paypals-aggregate-liability-cap/
Accessed: June 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does PayPal's Liability Limitation — PayPal's Aggregate Liability Cap clause do?

This exclusion narrows the scope of remedies available in disputes by eliminating recovery for categories of harm that often represent the largest financial exposure in liability contexts. The operative effect is to confine potential liability to direct, actual damages and exclude speculative or derivative harm.

How does this clause affect you?

Under this provision, users cannot recover damages for consequential harms, lost profits, or indirect business losses through claims against PayPal, even if PayPal's actions caused such harm. Recovery is limited to direct damages only, as defined by the liability framework.

Is ConductAtlas affiliated with PayPal?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by PayPal.