OpenAI · OpenAI Privacy Policy · View original document ↗

Minors and Age Restrictions

High severity Rare · 2 of 343 platforms
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Recent governance activity OpenAI recorded 16 documented changes in the last 30 days.
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Document Record

What it is

OpenAI's services are not directed at children under a minimum age threshold (typically 13 in the US or 16 in the EU), and parental consent requirements apply for younger users.

This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The provision operationalizes age-based access controls as a compliance mechanism, defining which user populations are permitted to create accounts and use the service under the stated terms.

Recent Activity

This document changed recently

Medium Jun 12, 2026

The updated policy removes language describing how OpenAI uses advertiser and data partner information to personalize ads and measure ad effectiveness. The policy also removes the specific mechanism Free and Go users previously had to control ad personalization through account settings. In exchange, the policy adds explicit authorization for OpenAI to identify which of a user's contacts use OpenAI services and to monitor all content submitted on the platform for fraud and misuse detection. The authorization to monitor content and identify contacts now appears in the main policy purposes section rather than in supplementary documentation. You can review the Korea Addendum if you are located in South Korea to understand region-specific privacy rules.

View change record →
Medium Jun 9, 2026

The updated policy removes language that previously described ad personalization controls available to Free and Go users through account settings, though the policy continues to authorize OpenAI to personalize ads and measure their effectiveness for these user tiers. Previously, the policy explicitly stated that 'For Free and Go users, you can use the advertising controls in your account settings to control what data we use to personalize the ads we show you on our Services.' This language is no longer present in the updated version. The policy still lists ad personalization as an authorized use of personal data for Free and Go users, but no longer explicitly describes how users can access controls to manage this practice. You should verify whether advertising controls remain functional in your OpenAI account settings, as the policy no longer explicitly references them.

View change record →
Medium May 27, 2026

The updated policy removes specific language stating that OpenAI receives advertiser data to personalize ads shown to Free and Go users. It also removes reference to account-level advertising controls previously described in account settings. These removals are replaced with broader language authorizing OpenAI to promote products through direct marketing and third-party properties, subject to choices and controls, but the terms no longer explicitly describe what advertiser data is collected, from whom, or how to manage it at the account level. The policy now requires users to follow a 'learn more' link to understand ad personalization controls, rather than documenting those controls directly in the privacy policy.

View change record →

Clause Stability Stable

0
Changes
3
Months Monitored
Apr 3, 2026
First Seen
Apr 10, 2026
Last Seen
This clause type exists across 560 other provisions on other platforms.

Consumer impact (what this means for users)

Parents should be aware that OpenAI's products are not intended for young children and that age verification processes may be limited; users who believe a child's data has been collected without consent should contact OpenAI to request deletion.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    If you believe a child's data has been collected, email privacy@openai.com requesting deletion of the minor's data and providing relevant account details. OpenAI is required to process this request under COPPA.

How other platforms handle this

Wise Medium

You may not use our Services for any illegal purpose or in violation of any laws or regulations. You may not use the Services to send money to sanctioned countries or individuals on government watchlists. You may not use the Services for gambling, illegal drugs, weapons, or any other prohibited acti...

TaskRabbit Medium

Subject to your compliance with the terms of the Agreement (including, without limitation, these Terms and Taskrabbit's Acceptable Use Policy), Taskrabbit grants you a limited, non-exclusive, non-transferable and revocable license to (a) access and use the Platform (in the locations and territories ...

Stripe Medium

Pharmacies and the sale of prescription drugs, as well as the sale of substances that mimic the effects of illegal drugs, sale of drug paraphernalia, and related items are among the categories restricted or prohibited from using Stripe's services.

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ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

Age restriction provisions implicate COPPA (for US users under 13), GDPR Article 8 (for EU users under 16), and potentially the UK's Age Appropriate Design Code; institutions deploying OpenAI in educational contexts should conduct FERPA and COPPA due diligence.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

CFAA
United States Federal
DMCA
United States Federal
DSA
European Union
Trump Executive Order on AI Policy Framework
US

Provision details

Document information
Document
OpenAI Privacy Policy
Entity
OpenAI
Document last updated
May 5, 2026
Tracking information
First tracked
March 10, 2026
Last verified
March 10, 2026
Record ID
CA-P-000089
Document ID
CA-D-00010
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
2fbe11109feaf5b40033ad817b9480e0b1331745ab8bb7c3c35c4c1a6b84f387
Analysis generated
March 10, 2026 03:26 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OpenAI
Document: OpenAI Privacy Policy
Record ID: CA-P-000089
Captured: 2026-03-10 03:26:08 UTC
SHA-256: 2fbe11109feaf5b4…
URL: https://conductatlas.com/platform/openai/openai-privacy-policy/minors-and-age-restrictions/
Accessed: July 4, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does OpenAI's Minors and Age Restrictions clause do?

The provision operationalizes age-based access controls as a compliance mechanism, defining which user populations are permitted to create accounts and use the service under the stated terms.

How does this clause affect you?

Parents should be aware that OpenAI's products are not intended for young children and that age verification processes may be limited; users who believe a child's data has been collected without consent should contact OpenAI to request deletion.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 2 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.