OpenAI · OpenAI Privacy Policy · View original document ↗

Minors and Age Restrictions

High severity Rare · 2 of 325 platforms
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Recent governance activity OpenAI recorded 11 documented changes in the last 30 days.
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Document Record

What it is

OpenAI's services are not directed at children under a minimum age threshold (typically 13 in the US or 16 in the EU), and parental consent requirements apply for younger users.

This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The provision operationalizes age-based access controls as a compliance mechanism, defining which user populations are permitted to create accounts and use the service under the stated terms.

Recent Activity

This document changed recently

Medium May 14, 2026

The updated policy now explicitly states four privacy rights that apply depending on your location and subject to applicable exceptions: the right to know about and access your personal data in portable format, the right to request deletion, the right to correct inaccurate data, and the right to be free from retaliation for exercising these rights. Previously, the policy referenced these rights only through procedural language about how to submit requests. The explicit enumeration establishes clearer notice of what protections the policy recognizes. You can exercise these rights by submitting a request through privacy.openai.com or dsar@openai.com.

View change record →
Medium May 11, 2026

The updated policy now explicitly discloses that OpenAI receives information from advertisers and data partners, including details about purchases you make, and uses this data to personalize ads shown to Free and Go users. Previously, the policy referenced ad effectiveness measurement without disclosing the specific source (advertiser data) or the personalization component. Under the revised terms, Free and Go users can use advertising controls in account settings to control what data OpenAI uses to personalize ads. You can access these controls through your OpenAI account settings to adjust ad personalization.

View change record →
Medium May 5, 2026

The updated policy no longer explicitly states that OpenAI receives information from advertisers and other data partners for ad measurement and improvement, nor does it mention that users can control what data is used to personalize ads shown on the service. The revised terms now establish a broader direct marketing authority, stating the company may promote products and services to users through direct marketing and on third-party properties to assess effectiveness, subject to user choices and controls. The policy adds a reference to a Korea Addendum for Korean users. You can review the linked resources to understand what choices and controls remain available.

View change record →

Consumer impact (what this means for users)

Parents should be aware that OpenAI's products are not intended for young children and that age verification processes may be limited; users who believe a child's data has been collected without consent should contact OpenAI to request deletion.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    If you believe a child's data has been collected, email privacy@openai.com requesting deletion of the minor's data and providing relevant account details. OpenAI is required to process this request under COPPA.

How other platforms handle this

Amazon Medium

If you are under 18, you may use the Amazon Services only with involvement of a parent or guardian. Parents and guardians may create profiles for teenagers in their Amazon Household. Alcohol listings on Amazon are intended for adults. You must be at least 21 years of age to purchase alcohol, or use ...

Hugging Face Medium

Restricted Content includes clear violations of our Content Policy or applicable laws, and is subject to immediate action. Content designed to disrupt, damage, or gain unauthorized access to systems or devices. Content that attempts to transmit or generate malicious code (e.g., malware, trojans, vir...

Ideogram Medium

You agree not to post, upload, publish, submit, or transmit any Content or use the Services to create any Output that: (a) infringes, misappropriates, or violates a third party's patent, copyright, trademark, trade secret, moral rights, or other intellectual property rights, or rights of publicity o...

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ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

Age restriction provisions implicate COPPA (for US users under 13), GDPR Article 8 (for EU users under 16), and potentially the UK's Age Appropriate Design Code; institutions deploying OpenAI in educational contexts should conduct FERPA and COPPA due diligence.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

CFAA
United States Federal
DMCA
United States Federal
DSA
European Union
Trump Executive Order on AI Policy Framework
US

Provision details

Document information
Document
OpenAI Privacy Policy
Entity
OpenAI
Document last updated
May 5, 2026
Tracking information
First tracked
March 10, 2026
Last verified
March 10, 2026
Record ID
CA-P-000089
Document ID
CA-D-00010
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
2fbe11109feaf5b40033ad817b9480e0b1331745ab8bb7c3c35c4c1a6b84f387
Analysis generated
March 10, 2026 03:26 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OpenAI
Document: OpenAI Privacy Policy
Record ID: CA-P-000089
Captured: 2026-03-10 03:26:08 UTC
SHA-256: 2fbe11109feaf5b4…
URL: https://conductatlas.com/platform/openai/openai-privacy-policy/minors-and-age-restrictions/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does OpenAI's Minors and Age Restrictions clause do?

The provision operationalizes age-based access controls as a compliance mechanism, defining which user populations are permitted to create accounts and use the service under the stated terms.

How does this clause affect you?

Parents should be aware that OpenAI's products are not intended for young children and that age verification processes may be limited; users who believe a child's data has been collected without consent should contact OpenAI to request deletion.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 2 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.